Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Schoening

Lincoln,NE

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Able to enhance patient and/or customer satisfaction through effective communication and regulatory compliance, while driving process improvements that foster a collaborative environment. Adept at handling confidential and/or sensitive information.

Overview

9
9
years of professional experience

Work History

Director of Operations

Emerald Nursing & Rehab Lancaster
09.2023 - Current
  • Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Oversee the successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conduct regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborate with senior management to develop and execute long-term corporate goals and objectives.
  • Enhance employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.

Director of Social Services

Emerald Nursing & Rehab Lancaster
09.2022 - 01.2025
  • Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by patients.
  • Established preliminary and comprehensive assessment for social service needs of consumers.
  • Collaborated with department managers to correct and improve services.
  • Increased patient satisfaction by actively addressing concerns and providing timely resolutions.
  • Provided crisis intervention support when needed; demonstrating empathy, compassion and resourcefulness to serve patients in times of distress.
  • Conducted investigations for allegations of abuse and neglect and provided detailed written reports to the state of investigation findings.

Elementary Educator

Lincoln Public Schools
08.2016 - 05.2022
  • Balanced individual and group instruction to accommodate different academic levels and learning styles.
  • Increased parent involvement through consistent communication regarding student progress and upcoming events via newsletters, emails, and conferences.
  • Continuously pursued professional development opportunities to stay current on best practices in education and enhance teaching skills for improved student outcomes.
  • Improved student participation through implementing innovative classroom strategies and group work assignments.
  • Developed strong relationships with students, parents, and colleagues to foster a positive learning environment.

Education

Master of Science - Psychology

Southern New Hampshire University
01-2023

Bachelor of Science - Education And Human Sciences

University of Nebraska-Lincoln
05-2016

Skills

  • Healthcare Management
  • Care Coordination
  • Communication Skills
  • Team Leadership
  • Teamwork and Collaboration
  • Problem Solving
  • Customer Service
  • Regulatory Compliance
  • Time Management
  • Organization

Timeline

Director of Operations

Emerald Nursing & Rehab Lancaster
09.2023 - Current

Director of Social Services

Emerald Nursing & Rehab Lancaster
09.2022 - 01.2025

Elementary Educator

Lincoln Public Schools
08.2016 - 05.2022

Bachelor of Science - Education And Human Sciences

University of Nebraska-Lincoln

Master of Science - Psychology

Southern New Hampshire University

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Alexa Schoening