Alexa Schwehr
Johns Island,SC
Summary
I am an experienced hospitality and customer service supervisor. I have previously worked in high end retail as a Stylist and Sales Supervisor. I also have an extensive background in the Food and Beverage industry. I have developed and maintained strong interpersonal relationships with customers and vendors. I provide exceptional customer service skills and create personalized guest experiences. I have over 9 years of experience in the Food and Beverage industry with knowledge of cocktail recipes, craft beers and spirits. Committed to building a customer base by providing a positive service experience.
Overview
19
19
years of professional experience
Work History
Bartender
The River Room, The Kiawah Island Club
01.2024 - Current
- Crafted unique signature cocktails for weddings & events, as well as to enhance menu, including a best-seller!
- Established & maintained rapport with club members over multiple locations through excellent service and recalling specific food & drink orders and ingredients
- Weddings & Club member events
- Knowledge of proper table setting & proper serving techniques
- Worked closely with Food & Beverage director & local vendors to bring in new spirits and craft beers, in order to offer a specific experience
Bartender
Franco Italian Bistro
03.2020 - 09.2023
- Executed seamless service for over 250 guests per shift, showcasing extensive cocktails
- Maintained accountability for cash and card transactions totaling $5000 per shift, with 100% balancing accuracy
- Invented and created seasonal client focused enhanced cocktails both new and classic (with a twist of course!), based on large equestrian events in the area
- Cultivated weekly specials & happy hours for the off season
Sales Supervisor
Nili Lotan
03.2015 - 05.2020
- Trained new employees on POS system, clothing design, styling clients and open/closing duties
- Merchandised store to showcase certain items and create an inviting environment
- Contacted other locations in order to provide clients with their desired items
- Developed and continued extensive clientele relationships
- Styled personal clients including many well known models and actresses
Bartender
Bel Mare
01.2017 - 03.2018
- Extensive knowledge of wines and pairing with cellar of over 300 bottles
- Efficiently managed drink orders for high-traffic events, serving over 150 guests nightly
- Cultivated a loyal customer base to a newly opened restaurant
Bartender
North Sea Tavern
06.2018 - 01.2020
- Saturday & Sunday Football
- Table and bar service
- Consistently creating and serving multiple food and drink orders at once, serving up to 300 guests nightly
- Knowledgeable of the vast variety of domestic, imported and craft beers available
Supervisor
Gurney’s SeaWater Spa
01.2010 - 01.2014
- Manage staff schedules over 60 employees, Booking weddings and large parties, Booking appointments, Answering phones, operating POS system, Accommodating guest issues
Lead Bartender, Seasonal
SandBar MTK
01.2014 - 01.2019
- Created an atmosphere for yearly returning guests to both the restaurant and hotel
- Consistently created entire cocktail menu each season
- Worked closely with vendors in order to create an up to date menu with mixology & beer trends
- Trained new bartenders providing skills and knowledge to overall improve team service and speed
Receptionist
The Endz Salon
01.2006 - 01.2011
- Books and accounting
- Creating schedules for employees
- Booking client appointments
- Worked closely with vendors to bring new products to salon
Education
High School Diploma -
East Hampton High School
East Hampton, NY06.2011
Some College (No Degree) - Hospitality & Culinary
Johnson And Wales University
Providence, RISkills
- Menu Memorization
- Suggestive Selling
- Beverage Preparation
- Food Service
- Wine and liquor knowledge
Awards
- Youth Court
- States 2nd Place Softball 2007 & 2008
- Completed Spanish 4 in 10th grade – 2008
Timeline
Bartender
The River Room, The Kiawah Island Club
01.2024 - Current
Bartender
Franco Italian Bistro
03.2020 - 09.2023
Bartender
North Sea Tavern
06.2018 - 01.2020
Bartender
Bel Mare
01.2017 - 03.2018
Sales Supervisor
Nili Lotan
03.2015 - 05.2020
Lead Bartender, Seasonal
SandBar MTK
01.2014 - 01.2019
Supervisor
Gurney’s SeaWater Spa
01.2010 - 01.2014
Receptionist
The Endz Salon
01.2006 - 01.2011
High School Diploma -
East Hampton High School
Some College (No Degree) - Hospitality & Culinary
Johnson And Wales University
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