Alexa Short
Riverview,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cosmetologist
Monaco Salon
Tampa, FL
02.2022 - Current
- Provided consultations to clients on beauty treatments, products and services.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Developed a loyal client base through excellent customer service.
- Engaged with customers by providing friendly conversation during services.
Mixologist
Psomi
Tampa, FL
05.2022 - 05.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to standard recipes.
- Assisted in training new bartenders on proper techniques.
- Used POS system to input orders, create checks and issue receipts.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Managing Bartender
Coyote Ugly Saloon
Tampa, FL
12.2019 - 02.2022
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Monitored cash flow at the register throughout the shift to ensure accuracy of financial transactions.
- Managed opening and closing duties which included counting money in registers and setting up workstations.
- Trained new bartenders on drink preparation and upselling techniques.
Education
High School Diploma -
Joe E. Newsome High School
Lithia, FL05-2013
Skills
- Issue Resolution
- Product Expertise
- Relationship Building
- Active Listening
- Clear Communication
- Scheduling Appointments
Certification
- Active Cosmetology license
Accomplishments
NewsomePsomi
- Rewarded Certificate for "Team Payer of the Year"
- Won competition for most 5 star review due to guest satisfaction
References
References available upon request.
Timeline
Mixologist
Psomi
05.2022 - 05.2023
Cosmetologist
Monaco Salon
02.2022 - Current
Managing Bartender
Coyote Ugly Saloon
12.2019 - 02.2022
High School Diploma -
Joe E. Newsome High School