Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Alexa Sieg

Baton Rouge,LA

Summary

Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization.

Overview

8
8
years of professional experience

Work History

Signal Support Systems Specialist

U.S. Army National Guard
08.2019 - Current
  • Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
  • Supervised and assisted with battlefield signal support systems and terminal devices.
  • Inspected systems, diagnosed problems and developed optimal solutions.
  • Tracked and detected network service disruptions using computer systems, scopes and meters.
  • Trained users to connect to and utilize Navigational Systems, Secure and Encrypted Communication Equipment, Local Area Networks (LANs) and Wide Area Networks (WANs).

Guest Experience Specialist

Petco Animal Supplies Stores Inc.
02.2019 - 09.2020
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Associate

Infinite Vapor
01.2018 - 02.2019
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Education

High School Diploma -

Moorhead High School
Moorhead, MN
06.2017

Skills

  • Task Prioritization
  • Data Reports
  • Battlefield Signal Support Systems
  • Efficiency Improvement
  • Security Standards
  • Strong Interpersonal Communication
  • Telecommunications Network Planning
  • Quality Assurance

Hobbies

Avid hiker and nature photographer. Reader and writer of various research topics.

Timeline

Signal Support Systems Specialist

U.S. Army National Guard
08.2019 - Current

Guest Experience Specialist

Petco Animal Supplies Stores Inc.
02.2019 - 09.2020

Associate

Infinite Vapor
01.2018 - 02.2019

High School Diploma -

Moorhead High School

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