Alexa Smith
Canyon,Tx
Summary
Dynamic barista with expertise in espresso preparation and exceptional customer service at Joe Pine Coffee. Proven ability to train new employees and enhance team collaboration, ensuring efficient operations. Recognized for maintaining high-quality standards and a clean work environment, while adeptly resolving conflicts and managing time effectively.
Overview
5
5
years of professional experience
Work History
Barista
Joe Pine Coffee, Marshall, TX
Marshall
07.2024 - Current
- Prepared high-quality espresso beverages using professional equipment.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service while taking and fulfilling orders.
- Assisted in training new baristas on standard operating procedures.
- Collaborated with team members to ensure efficient shop operations.
- Operated cash register accurately for transactions and payments.
- Developed knowledge of coffee varieties to enhance customer recommendations.
Scene Shop Supervisor and Scenic Artist
East Texas Baptist University Theatre Department, Marshall, TX
Marshall
01.2025 - 05.2025
- Reviewed project blueprints and specifications to determine the number of workers needed to complete jobs.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Inspected completed work to assess quality and identify skill gaps.
- Prepared and planned worksites to help jobs run smoothly.
- Provided leadership, insight, and mentoring to newly hired employees.
- Delegated work to staff, setting priorities and goals.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
Student Worker
East Texas Baptist University Theatre Department, Marshall, TX
Marshall
08.2020 - 05.2024
- Operated lighting and sound equipment during rehearsals and performances.
- Assisted in stage setup and breakdown for theatre productions.
- Created flyers and promotional materials for upcoming events using graphic design software.
- Responded to emails promptly and professionally, addressing students' needs or concerns.
- Coordinated production schedules and rehearsals to ensure smooth show operations.
- Managed communication between cast, crew, and production team throughout performances.
- Oversaw the construction and repair of sets, props, and lights.
Cashier
ROSS, The Colony, TX
The Colony
05.2023 - 08.2023
- Processed customer transactions efficiently and accurately in a retail environment.
- Maintained cleanliness and organization of the checkout area throughout shifts.
- Collaborated with team members to restock merchandise on the sales floor.
- Resolved customer complaints promptly while maintaining a positive attitude.
- Trained new cashiers on register operations and customer service techniques.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
Food Runner and Busser
Studio Movie Grill, The Colony, TX
The Colony
05.2023 - 08.2023
- Delivered food and beverages promptly to guests at Studio Movie Grill.
- Collaborated with kitchen staff to maintain efficient service flow during peak hours.
- Maintained cleanliness of dining areas and service stations throughout shifts.
- Cleaned and sanitized work areas throughout shift, including counter tops, floors, and equipment.
- Removed dishes and glasses from tables for cleaning.
- Maintained supplies such as napkins, silverware, glassware, and plates throughout the shift.
Hostess
Parry’s Pizzeria & Taphouse, The Colony, TX
The Colony
06.2020 - 08.2020
- Greeted and seated guests efficiently at Parry's Pizzeria & Taphouse.
- Answered phone calls and responded to inquiries about menu items and specials.
- Maintained cleanliness of the front area, ensuring a welcoming environment for guests.
- Handled guest complaints with professionalism, escalating issues as needed to management.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Maintained a clean and organized dining area.
Education
BA - Musical Theatre
East Texas Baptist University
Marshall, TX05.2024
Skills
- Espresso preparation
- Cash register operation
- Customer service
- Workstation cleanliness
- Beverage knowledge
- Team collaboration
- Employee training
- Time management
- Conflict resolution
- Quality control
- Attention to detail
- Verbal and written communication
- Adaptive and creative
- Safe food handling
- Basic math
Awards
2019/20 UIL Theatrical Design - Set Design 3rd Place State Meet, 2018/19 UIL Theatrical Design - Set Design State Finalist, Texas Interscholastic League Foundation Scholarship, The Colony High School Music Scholarship, 2020-2024 ETBU’s President’s List, ETBU Christian Leadership Scholarship, Theatre Scholarship, Honor Scholarship
Timeline
Scene Shop Supervisor and Scenic Artist
East Texas Baptist University Theatre Department, Marshall, TX
01.2025 - 05.2025
Barista
Joe Pine Coffee, Marshall, TX
07.2024 - Current
Cashier
ROSS, The Colony, TX
05.2023 - 08.2023
Food Runner and Busser
Studio Movie Grill, The Colony, TX
05.2023 - 08.2023
Student Worker
East Texas Baptist University Theatre Department, Marshall, TX
08.2020 - 05.2024
Hostess
Parry’s Pizzeria & Taphouse, The Colony, TX
06.2020 - 08.2020
BA - Musical Theatre
East Texas Baptist University
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