Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to patient care, working well with others, and administrative excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Circle Urgent Care
03.2023 - 07.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies and obtained patient vitals.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Assisted physicians with minor procedures, such as suturing and ear irrigations and prepared room for the process.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Conducted drug screening and assisted providers in completion of Physical Exams.
Receptionist
Circle Urgent Care
03.2023 - 07.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Handled medical records.
Education
Associate of Science - Nursing
Chamberlain University
New Brunswick, NJ
01.2026
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
EMR / EHR
Data Entry
Phlebotomy
Procedure Assistance
Insurance Verification
Adaptable
Certification
CMA - Certified Medical Assistant
BLS certified
Timeline
Medical Assistant
Circle Urgent Care
03.2023 - 07.2024
Receptionist
Circle Urgent Care
03.2023 - 07.2024
Associate of Science - Nursing
Chamberlain University
CMA - Certified Medical Assistant
BLS certified
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