Alexa Stuffel
Washington,IN
Summary
My goal is to obtain gainful employment with a forward- thinking organization, that will utilize my cross functional skill sets and education to create value for the organization, while providing me with career stability and professional growth opportunities in a positive work environment.
Overview
7
7
years of professional experience
Work History
Salon Director
Sun Tan City, Vincennes
Vincennes, IN
07.2022 - Current
- Maximized and drove revenue through OTC sales, memberships, and promotions.
- Monitored business KPI's to ensure the best flow of business, employee productivity, and customer service. Created and monitored weekly reports within the district and gave follow up feedback on other district salons performance.
- Recruited, interviewed, hired and trained new employees in accordance with company standards, and conducted continuous development through reviews
- Directed promotional events to increase brand awareness and attract new clients, and implemented strategies to improve customer retention.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Consistently exceeded goals for Region rankings as a top 5 performing salon.
Store Manager/Production Supervisor
Goodwill
Vincennes, IN
08.2021 - 05.2022
- Saw to and adjusted store operations and production volume based on a monthly sales budgeting system while working to maximize profits by providing best quality products.
- Maintained a positive public image and rapport with customers through a clean, organized store, with attractive displays, and personable staff
- Tracking production, rotation, inventory, and quality reports and records
- Recruit, hire, and train employees & manage employee performance and disciplinary concerns
Pharmacy Technician
William's Bros LTC Pharmacy
Washington, IN
01.2019 - 01.2021
- Head of front-end billing claims rejections.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Order entry, fill prescriptions, communicate with customers, update customer profiles, resolve customer issues and inquiries, process customer insurance for payment.
Store Manager
Papa John's
Washington, IN
09.2017 - 01.2019
- Monitored monthly sales budgets, traffic, and sales trends and drove revenue through promotional events.
- Responsible for rebuilding and maintaining clientele and rapport in the community.
- Maintained quality control standards, address and resolve problems
- Tracking production, rotation, inventory, and quality reports and records
- Recruit, hire, and train employees & manage employee performance and disciplinary concerns
- Scheduling of store associates to ensure maximum efficiency of store operations
Shift Leader
Walgreen's
Franklin, IN
12.2016 - 05.2017
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Review order exceptions and handle logistics for returns
Education
Bachelor of Science Degree - Business Management
Oakland City University
Oakland City, Indiana01-2020
Prerequisites - Business Management
Franklin College
Franklin, IN01-2017
Skills
- Retail Store Management
- Retail Production Operations
- Sales Forecasting
- Sales Budgeting
- Data Entry
- Social Media
- Marketing
- Sketch and Design
- Merchandising
- Strong Communication
- All Microsoft Office Applications
References
References available upon request
Timeline
Salon Director
Sun Tan City, Vincennes
07.2022 - Current
Store Manager/Production Supervisor
Goodwill
08.2021 - 05.2022
Pharmacy Technician
William's Bros LTC Pharmacy
01.2019 - 01.2021
Store Manager
Papa John's
09.2017 - 01.2019
Shift Leader
Walgreen's
12.2016 - 05.2017
Bachelor of Science Degree - Business Management
Oakland City University
Prerequisites - Business Management
Franklin College
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