Alexa Trump
Fort Wayne,IN
Summary
At Woodhouse Restaurant, I excelled in a fast-paced environment, showcasing my strong work ethic and exceptional customer service skills. By efficiently managing multiple tables and swiftly resolving concerns, I significantly enhanced guest satisfaction. My adeptness at cash handling and fostering guest engagement contributed to a positive dining experience, demonstrating my ability to meet and exceed employer expectations.
Overview
1
1
year of professional experience
Work History
Server
Woodhouse Restaurant
04.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
No Degree - Career Diploma
Indiana Connections Academy
Fort Wayne, IN01.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Woodhouse Restaurant
04.2023 - 03.2024
No Degree - Career Diploma
Indiana Connections Academy