Alexa Villaseñor
Fort Collins,CO
Summary
Proven track record in delivering exceptional customer service and improving sales, evidenced by consistently positive satisfaction scores at Safeway. Skilled in POS systems and cash handling, with a flair for creating personalized customer experiences. Excelled in fast-paced environments, demonstrating strong interpersonal skills and a commitment to excellence. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
6
6
years of professional experience
Work History
Barista
Safeway
12.2023 - 07.2024
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Caribou Coffee
11.2019 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
Personal Care Provider
Columbine Health Systems
02.2023 - 05.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Conferred with supervisor to discuss patient condition and medical care.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Front of House Employee
Birdcall
04.2020 - 08.2020
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established a welcoming atmosphere by greeting each guest warmly.
Team Member
Harkins Theaters
11.2018 - 08.2019
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
No Degree - Social Work
Colorado State University
Fort Collins, CO05.2025
Skills
- POS Systems
- Ordering Procedures
- Cash Handling
- Conversant in Spanish
- Hospitality service expertise
- Safe Food Handling Practices
Timeline
Barista
Safeway
12.2023 - 07.2024
Personal Care Provider
Columbine Health Systems
02.2023 - 05.2023
Front of House Employee
Birdcall
04.2020 - 08.2020
Barista
Caribou Coffee
11.2019 - 08.2023
Team Member
Harkins Theaters
11.2018 - 08.2019
No Degree - Social Work
Colorado State University