Administrative Assistant I
University of Florida
12 2022 - 07 2023
Hi, I’m
Alexa Wilson
Pembroke Pines,Florida
Summary
Detail-oriented and motivated professional transitioning into Human Resources with experience in onboarding, interview coordination, and administrative support. Adept at learning new systems quickly and fostering positive employee experiences.
Work History
University of Florida Gainesville, Florida
Administrative Assistant I
12 2022 - 07 2023
Job overview
- Participated in onboarding process including interviews (virtual & in-person), developing interview questions, and giving facility tours.
- Coordinated new hire office setups, IT needs, and assembled onboarding materials.
- Oversaw front desk staffing needs, scheduling, and handled administrative duties to ensure smooth new hire transitions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Maintained room reservation calendars & setup.
- Other duties as assigned.
Education
Southeastern University
Bachelor's Degree from Criminal Justice/ Minor in Religion
01.2018
Lynn University
MBA from Human Resource Management/ Minor in HR
01.2019
Skills
- Interpersonal Skills
- Microsoft Office Suite
- Active listening
- Conflict resolution
- Team collaboration
- Customer service
- Time management
- Multitasking
- Discretion & confidentiality
Affiliations
Southeastern University / 2014-2018 / Arts Club / S.W.A.R.M / Co-Captain / Captain
Strong Women Achieving Redeemed Movement
- Responsible for establishing the club’s overall objectives, mission statement and value system.
- Led team devotionals & reflections.
- Organized events and performances to support club activities.
- Coordinated practice times and choreographed performance routines.
- Fostered positive relationships between club members.
- Performed at outreach events & youth conferences associated with Southeastern University.
- Attended mandatory diversity & inclusion club meetings.
- Supervised club members while attending off campus events.
Southeastern University / Students Working Against Tobacco (SWAT) Member / 2014-2016
- Empowered youth to work towards a tobacco-free future.
- Participated in local community events to promote the cause and mentor at-risk youth.
Timeline
Southeastern University
Bachelor's Degree from Criminal Justice/ Minor in Religion
01/2018
Lynn University
MBA from Human Resource Management/ Minor in HR
01/2019
Accomplishments
- Managed the AI chatbot for the Center’s main website, including collaborating with IT to design Q&A flows and optimizing responses to ensure a seamless user experience.
- Coordinated and managed logistics for 50+ companies at the annual Job Fair, ensuring all equipment and materials were delivered, organized, and distributed to the correct tables. Successfully streamlined the setup process, contributing to a smooth event experience for 1,000+ attendees and company representatives.
- Successfully managed Student Appreciation Week by planning and coordinating five days of engaging events, including a student breakfast, pizza party, interactive photo booth with staff, DIY sweets jar activity, and a senior graduation ceremony, ensuring a memorable and well-organized experience for all participants.
- Developed and implemented an online QR code check-in system to streamline room reservations, significantly improving efficiency and enabling front desk student employees to process requests more quickly and accurately.
- Designed and delivered a comprehensive PowerPoint and strategic plan aimed at enhancing the Center’s overall user experience, with a focus on improving customer service and introducing innovative methods for delivering services, which was formally presented to leadership.