Alexa Wood
Pulaski
Summary
Student studying at SUNY Oswego who has worked multiple on-campus and off-campus jobs including Pharmacy Technician, Buffet Attendant, Tour Guide, and a Laker Link. Excellent customer service skills from working with all types of people in different areas. Advanced knowledge of campus life along with great skills for working with incoming first year college students and high school students. Optimistic and personable individual enthusiastic about meeting new people and exploring new paths in life.
Overview
5
5
years of professional experience
Work History
Tour Guide
Admissions Office
09.2022 - Current
- Guided groups of up to 40 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Decorate and prepared for multiple Admissions events such as Open Houses and Admitted Students days.
Laker Link
SUNY Oswego
08.2023 - 08.2023
- Motivated incoming first year students to engage in campus activities.
- Collaborated with coworkers to organize large scale events.
- Answered questions relating to campus living, off campus events, basic questions revolving around college life.
Pharmacy Technician
Kinney Drugs
05.2021 - 07.2023
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Laker Link
Suny Oswego
08.2022 - 08.2022
- Motivated incoming first year students to engage in campus activities.
- Collaborated with coworkers to organize large scale events.
- Answered questions relating to campus living, off campus events, basic questions revolving around college life.
Buffet Attendant
Pondarosa Steakhouse
03.2019 - 08.2020
- Improved guest comfort and satisfaction through personalized service and support.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Served guests foods and worked with any guests who needed accommodations due to allergies.
Education
High School Diploma -
Pulaski High School
Pulaski, NY06-2021
Bachelor of Science - Adolescent Education Social Studies
SUNY College At Oswego
Oswego, NYCurrent
Skills
- Effective Communication
- Campus Leader
- Customer Assistance
- Organizational Skills
- Time Management
- Event Planning
- Team Player
Affiliations
Founder and president of SUNY Oswego's Bowling Club
Timeline
Laker Link
SUNY Oswego
08.2023 - 08.2023
Tour Guide
Admissions Office
09.2022 - Current
Laker Link
Suny Oswego
08.2022 - 08.2022
Pharmacy Technician
Kinney Drugs
05.2021 - 07.2023
Buffet Attendant
Pondarosa Steakhouse
03.2019 - 08.2020
High School Diploma -
Pulaski High School
Bachelor of Science - Adolescent Education Social Studies
SUNY College At Oswego
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