ANTHONY DANIELS II
Fort Washington,US
Summary
Dynamic and driven psychology graduate with a passion for learning and a proven track record in sales and customer service as a tour guide and sales associate. Possesses exceptional adaptability and a strong work ethic cultivated through four years as a college athlete. Committed to leveraging psychological insights and interpersonal skills to contribute effectively in diverse professional environments.
Overview
2
2
years of professional experience
Work History
Tour Guide
Indiana Institute of Technology
03.2022 - 06.2024
- Tailored presentations to different audiences based on age group or academic interests while remaining consistent with overall messaging goals.
- Promoted positive word-of-mouth marketing for the university through exceptional tour experiences, leading to increased inquiries from prospective students.
- Utilized websites and social media to promote campus life, events and opportunities.
- Collaborated with admissions staff to develop effective strategies for showcasing the campus, resulting in increased enrollment rates.
- Showcased essential facilities like libraries, dormitories, dining areas, and recreation centers effectively during tours for a comprehensive understanding of campus life for prospective students.
- Addressed diverse questions from visitors promptly and professionally, contributing to a positive impression of the institution.
Sales Associate
H&M
05.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - Psychology
Indiana Institute of Technology
Fort Wayne, Indiana05.2024
Skills
- Effective Communication
- Effective Time Management
- Teamwork and Collaboration
- Patience and Tolerance
- Quick Decision Making
- Reliable punctuality
- Data Entry
- Quantitative and qualitative analysis
- Strong Work Ethic
- Microsoft Office
- Data Collection
- Research and analysis
Awards
Received a Tech Applause in 2024 for outstanding service.
Languages
German
Limited Working
French
Elementary
Timeline
Sales Associate
H&M
05.2022 - 08.2022
Tour Guide
Indiana Institute of Technology
03.2022 - 06.2024
Bachelor of Arts - Psychology
Indiana Institute of Technology
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