Alexa Wood
League City
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales, team leadership and a positive attitude. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals.
Overview
4
4
years of professional experience
Work History
Store Manager
Vape City
Kemah
10.2022 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to deliver exceptional customer service.
- Oversaw inventory management and conducted regular stock audits.
- Implemented visual merchandising strategies to enhance product displays.
- Resolved customer inquiries and complaints efficiently and professionally.
- Prepared monthly reports on sales figures, expenses, profits.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
House Cleaner Assistant
Self Employed Services
Baytown
01.2024 - 05.2024
- Cleaned residential spaces, ensuring high standards of cleanliness and organization.
- Used various cleaning tools and products to maintain safe environments.
- Collaborated with clients to understand specific cleaning preferences and needs.
- Developed effective time management skills to complete tasks within client timelines.
- Maintained safety standards by following instructions on use of equipment or chemicals used for cleaning purposes.
- Vacuumed carpets and upholstered furniture using vacuum cleaner.
- Used dusting and polishing skills to leave clean and shiny appearance on surfaces.
- Moved heavy furniture while vacuuming underneath it or while dusting it off.
- Swept and mopped hard surface floors with appropriate cleaning solutions.
- Scrubbed kitchen countertops with disinfectants to prevent food-borne illnesses.
- Assisted in cleaning and sanitizing bathrooms, including toilets, sinks, tubs, showers, floors, and counters.
Education
Barbers Hill
Mont Belvieu, TXSkills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Team leadership
- Conflict resolution
- Effective communication
- Attention to detail
- Supply ordering
- Reliable
- Multitasking and organization
- Hospitality and accommodation
Timeline
House Cleaner Assistant
Self Employed Services
01.2024 - 05.2024
Store Manager
Vape City
10.2022 - Current
Barbers Hill