Alexa Young
Boise,Idaho
Summary
Dynamic professional with a proven track record in exceptional customer service and sales expertise. Skilled in suggestive selling, increasing sales significantly, and fostering customer satisfaction. Co-owner of Sano Blast Restoration, where we specialize in dry ice media blasting. I handle scheduling and billing. I have excelled in high-volume dining environments where my main goal is to provide a pleasant experience for our patrons, always maintaining a positive and professional demeanor.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
The Local
08.2024 - Current
- Provide high-quality customer service
- Extensive knowledge of food and wine
- Close attention to detail while multitasking.
Server
Egg Mann and Earl
09.2023 - Current
- Provide top-notch customer service
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Co-owner
Sano Blast Restoration
01.2020 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Set appointments
- Handle accounting
Manager
The Village Smithy Restaurant
06.2012 - 03.2017
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted and encouraged customer feedback to implement positive changes within the restaurant.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Education
High School Diploma -
Robert Louis Stevenson
Pebble Beach, CA06.1995
Skills
- Exceptional customer service
- Strong Work Ethic
- Suggestive Selling
- High-volume dining
- Positive and professional
- Sales expertise
Certification
CPR Cert: October, 2024
200 Hr Yoga Teacher Training June 2024
Improving Communication Skills Coursera Oct 2024
Hobbies
In my free time I enjoy taveling, long distance motorcyle riding, hiking, gardening, reading, and volunteering at our local farmers market.
Timeline
Server
The Local
08.2024 - Current
Server
Egg Mann and Earl
09.2023 - Current
Co-owner
Sano Blast Restoration
01.2020 - Current
Manager
The Village Smithy Restaurant
06.2012 - 03.2017
High School Diploma -
Robert Louis Stevenson
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