Summary
Overview
Work History
Education
Skills
Certification
Timeline
Alexa Young

Alexa Young

Summary

Adept at elevating customer experiences and boosting sales, I leveraged suggestive selling at Acme Bake Shop to surpass sales targets. My tenure at The Village Smithy honed multitasking and communication, ensuring stellar service. Skilled in team collaboration and problem-solving, I drive operational excellence and positive outcomes. I thrive in a fact-paced environment and I am highly driven to succeed.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Server

Egg Mann and Earl
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, and manage tickets
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Sales

Acme Bake Shop
08.2023 - Current
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Use of suggestive sales techniques by educating customers , offering personalized suggestions.
  • Increased sales by building rapport with our customers



Co-Owner

Sano Blast Restoration
01.2020 - Current
  • Ensure accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Set appointments
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.

Assistant Manager

The Village Smithy Restaurant
06.2012 - 01.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.

Education

High School Diploma -

Robert Louis Stevenson, Pebble Beach, CA
06-1995

Skills

  • Exceptional customer service
  • Strong work ethic
  • Communication skills
  • Reliable and punctual
  • Memory retention
  • Sales expertise
  • Teamwork and collaboration
  • Suggestive selling
  • Positive and professional
  • Problem-solving skills
  • Time management

Certification


  • Improving Communication Skills Coursera October 2024
  • 200 Hr Yoga Teacher Training June 2024
  • CPR Certified October 2024

Timeline

Server - Egg Mann and Earl
09.2023 - Current
Sales - Acme Bake Shop
08.2023 - Current
Co-Owner - Sano Blast Restoration
01.2020 - Current
Assistant Manager - The Village Smithy Restaurant
06.2012 - 01.2018
Robert Louis Stevenson - High School Diploma,

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Alexa Young