Sales Representative Twister City Harley Davidson
Wichita, KS
06.2017 - 08.2018
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Developed promotional strategies to increase sales volume.
Maintained cleanliness of store environment including floors, windows, displays.
Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Provided feedback on employee performance based on observed results during training sessions.
Assisted customers in selecting the best motorcycle for their needs.
Maintained current knowledge of all available models, features, and options.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Maintained accurate records of all goods received and distributed in the warehouse.
Ensured that stock was properly stored in designated areas according to safety regulations.
Prepared invoices for customers, ensuring accuracy prior to shipment.
Processed outbound shipments, including packing and labeling products for delivery.
Monitored inventory levels and re-ordered supplies when necessary.
Operated computers to access information related to shipping activities.
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