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Alexa Jaylene Valenzuela
Medical Assistant/Administrative Receptionist
Bloomington,CA
Summary
Dedicated and outgoing bilingual individual equipped with medical, administrative/reception and customer service experience for over 4 years. Versed with handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great medical, computer, customer service and collaboration skills. Works well with office visitors and staff.
Overview
4
4
years of professional experience
1
1
Certification
4
4
years of post-secondary education
1
1
Language
Work History
Medical Assistant
Pinnacle Medical Group
Fontana, CA
12.2017 - 03.2020
- Referral Coordinator: gathered patient information, ICD/CPT codes for diagnosis/prognosis, generated/processed referral to insurance for approval
- Clinical: Diagnostic test, assisted minor procedures, Vitals and Injections
- Medical front office: Scheduled, data entry, maintained medical record up to date, health insurance, billing/coding practices, managed multiple calls/emails
- Handled Patient complaints, provided suitable alternatives
Front Desk Receptionist
Bravo Dental Group
Beaumont, CA
12.2020 - 02.2023
- Data entry maintained accurate records of customer information.
- Scheduled appointments
- Filed documents, photocopied, scanned materials.
- Tracked office supply inventory, placed orders, monitored deliveries.
- Answered multi-line phone system, managed calls and routed to proper extensions, took messages.
- Managed incoming/outgoing mail, courier services, faxes, other correspondence
Education
Medical Assistant-CMA - Medical Feild
08.2017 - 11.2017
High School Diploma -
08.2012 - 06.2016
Skills
- Customer Service
- Fluent in Spanish
- Patient Scheduling
- Procedure Assistance
- Insurance Verification/Insurance Claims
- Clinical Documentation/Data Entry
- Clerical Administration
- CPT/ICD coding
- Vital sign monitoring
- Medical Records Management
Certification
- BLS Provider, Ontario, CA, 04/01/2023- 4/01/2025
- Medical Assistant, Ontario, CA, National Center for Competency Testing, 04/01/2025
Software
Excel
PowerPoint
Outlook
OneDrive
Timeline
Front Desk Receptionist - Bravo Dental Group
12.2020 - 02.2023
Medical Assistant - Pinnacle Medical Group
12.2017 - 03.2020
San Joaquin Valley College - Medical Assistant-CMA, Medical Feild
08.2017 - 11.2017
Bloomington High School - High School Diploma,
08.2012 - 06.2016
- BLS Provider, Ontario, CA, 04/01/2023- 4/01/2025
- Medical Assistant, Ontario, CA, National Center for Competency Testing, 04/01/2025
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