Alexa Kate Domagsang
Las Vegas,NV
Summary
Adept at elevating guest experiences through exceptional service and efficiency, as demonstrated at Mang Felix Kitchen. Mastered multitasking in high-volume settings, enhancing dining satisfaction and operational flow. Skilled in cash handling and guest relations management, I consistently contributed to positive outcomes and performance improvements.
Overview
5
5
years of professional experience
Work History
Server
Mang Felix Kitchen
Las Vegas, NV
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Stocker
Walmart
Las Vegas, NV
03.2020 - 02.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Server
Cafe De Manila
Las Vegas, NV
09.2019 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Highschool -
Ramon Magsaysay Cubao Highschool
Philippines03.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Professional Appearance
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Service prioritization
- Sales expertise
- Food safety understanding
- Sales Techniques
- Order Accuracy
- Quality Control
- Supply Restocking
- Food safety practices
- Performance Improvement
- Table Bussing
- Suggestive Selling
- Guest Relations Management
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Server
Mang Felix Kitchen
06.2020 - Current
Stocker
Walmart
03.2020 - 02.2021
Server
Cafe De Manila
09.2019 - 04.2020
Highschool -
Ramon Magsaysay Cubao Highschool