Alexa (Lex) Perez
Taylor,MI
Summary
Dynamic sales professional with a proven track record at Ulta Beauty Inc., excelling in customer service and cash register operations. Adept at fostering client relationships and driving sales through effective upselling techniques. Recognized for enhancing customer satisfaction and achieving sales targets consistently while maintaining a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Buckle
Taylor, AZ
11.2025 - Current
- Trained new staff on sales techniques and store policies to promote team effectiveness.
- Conducted inventory management tasks, including stock replenishment and organization.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Resolved customer inquiries and complaints promptly, fostering loyalty and repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Implemented promotional displays, driving engagement and increasing product awareness among shoppers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Barista
Biggby
Trenton, MI
11.2022 - 01.2026
- Executed beverage customization processes to ensure tailored customer experiences.
- Trained new baristas on standard operating procedures and customer service excellence.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted in inventory management, including stock replenishment and product rotation.
Sales Associate
Spencer's Gifts
Taylor, MI
09.2021 - 10.2025
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained visual merchandising standards to enhance product visibility and appeal.
- Processed transactions efficiently, minimizing wait times and improving customer satisfaction.
Barista
Starbucks
Dearborn, MI
06.2025 - 07.2025
- Managed high-volume coffee preparation and beverage customization to enhance customer satisfaction.
- Implemented efficient workflows to reduce wait times during peak hours.
- Developed strong relationships with customers to foster loyalty and repeat business.
- Collaborated with team members to create a positive and engaging work environment.
- Monitored equipment performance and conducted routine maintenance for optimal operation.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Lead cashier/Beauty Advisor
Ulta Beauty Inc.
Taylor, Mi
04.2024 - 05.2025
- Trained and mentored new cashiers on procedures and customer service standards.
- Supervised daily cash operations and ensured compliance with company policies.
- Managed cash register functions, including processing transactions and handling returns.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Implemented inventory control measures to maintain stock accuracy during sales transactions.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Barista
Starbucks
Riverview, MI
11.2022 - 03.2023
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided exceptional customer service, ensuring a welcoming environment for all patrons.
- Operated espresso machines and brewing equipment with precision and care.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
High School Diploma -
Trenton High School
Trenton, Mi06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Excellent people skills
- Client service
- Stocking and receiving
- Cash register operation
Timeline
Sales Associate
Buckle
11.2025 - Current
Barista
Starbucks
06.2025 - 07.2025
Lead cashier/Beauty Advisor
Ulta Beauty Inc.
04.2024 - 05.2025
Barista
Biggby
11.2022 - 01.2026
Barista
Starbucks
11.2022 - 03.2023
Sales Associate
Spencer's Gifts
09.2021 - 10.2025
High School Diploma -
Trenton High School