Alexa Meza-Llosa
Vancouver,WA
Summary
Professional with 1 year of education experience interpreting and applying coding guidelines and regulations. Who utilizes analytical skills to ensure accuracy in coding and compliance. With fresh knowledge and fast learning skills, I will make a great addition to your workplace!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Seize The Bagel
Vancouver, WA
01.2023 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Prepared food and baked fresh items on a daily basis.
Elderly Caregiver
Seventh Generation
Vancouver, WA
07.2023 - 02.2024
- Assisted elderly clients with daily living activities, ensuring comfort, maintaining cleanliness, and promoting safety .
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
- Collaborated with clients loved ones to organize proper care.
- Created a trusting and positive environment for all clients, increasing morale.
Department Manager
Northstar Restaurants Inc.
Camas, WA
05.2019 - 12.2022
- Used leadership skills to execute daily operational tasks.
- Coordinated scheduling and staffing to optimize labor resources during peak periods.
- Conducted inventory management processes, maintaining optimal stock levels while minimizing waste and losses.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented employee training programs for continued learning.
Education
Graduate Certificate - Medical Billing & Coding
Penn Foster College
Scottsdale, AZ05.2026
Skills
- Medical terminology
- Knowledge of Healthcare & HIPPA regulations
- Knowledge of Heath Insurance processes
- ICD-10-CM
- CPT
- HCPCS
- 55 wpm typing speed
- Excellent time management
- Detail-oriented
References
1. Vanessa Clark
- Manager at Seize the Bagel
(360)210-6031
2. Taylor Betschart
- Former Manager at Northstar Restaurants.
-Current Manager at Seize the Bagel.
(530)410-7645
3. Michelle Castro
-General Manager at Northstar Restaurants.
(360)624-0447
Certification
- CPC-A
Timeline
Elderly Caregiver
Seventh Generation
07.2023 - 02.2024
Supervisor
Seize The Bagel
01.2023 - Current
Department Manager
Northstar Restaurants Inc.
05.2019 - 12.2022
Graduate Certificate - Medical Billing & Coding
Penn Foster College