Alexander Balch
Sapulpa
Summary
Hardworking and Customer satisfaction driven worker adept at installation of Cables and Hardware systems frequently used by Consumers. Driven Network Engineer Trainee with a focus on device configuration and network performance optimization. Proven ability to troubleshoot network issues and document configurations effectively, enhancing overall team efficiency.
Overview
7
7
years of professional experience
Work History
Network Engineer Trainee
Installation Solution Services
Tulsa
06.2024 - Current
- Configured network devices to enhance performance and reliability.
- Documented network configurations and procedures with team to ensure consistency and accessibility.
- Installed onsite devices including computers, microphones, video cameras, home entertainment systems, and home security systems.
- Tested network equipment prior to deployment to ensure functionality and reliability.
- Installed new hardware or software systems related to networking needs.
Fulfillment Associate
Amazon
Norman
11.2022 - 01.2023
- 12 hour night shift position
- Sorted packages efficiently to ensure timely processing and delivery.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Maintained organization of sorting areas to enhance productivity and minimize errors.
Cashier Team Lead/Cook
Vans Pig stand
Norman
08.2019 - 09.2021
- Trained new cashiers on company policies and procedures.
- Managed cash register operations during peak hours.
- Resolved customer inquiries and complaints effectively.
- Coordinated daily cash reconciliation and inventory checks.
- Maintained cleanliness and organization of the checkout area.
- Store Opener and was required to make area presentable for customer satisfaction and Management enjoyment
Education
High School Diploma -
Sapulpa High School
Sapulpa, OK05.2018
Skills
- Device configuration
- Network performance optimization
- Hardware installation
- Software setup
- Team collaboration
- Customer Service experience
- Inventory management
- Effective communication
- Employee training
- Critical thinking
- Customer relationship management
- Team oriented working on High school robotics (First Robotics Team 2333 circa 2018)
- Network troubleshooting
Timeline
Network Engineer Trainee
Installation Solution Services
06.2024 - Current
Fulfillment Associate
Amazon
11.2022 - 01.2023
Cashier Team Lead/Cook
Vans Pig stand
08.2019 - 09.2021
High School Diploma -
Sapulpa High School