Alexander Batlle
Studying Computer Science
San Mateo,CA
Summary
Committed and hardworking individual, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Cashier
Habit Burger Grill
San Mateo, California
06.2018 - 06.2021
- Operated POS cash register and equipment to collect payments.
- Led cashiers and associates in providing thoughtful customer service.
- Tallied cash drawer at beginning and end of each work shift.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Main Opener
Equinox
San Francisco, CA
05.2017 - 06.2019
- Carried out orders with excellent customer service
- Quickly and accurately counted drawers at start and end of each shift.
- Operated and sanitized kitchen and food preparation equipment.
- Carried out orders and could make anything on the menu.
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register to process sales transactions, handle cash and make change.
Team Member/Shift Leader
Jamba Juice
Foster City, CA
11.2017 - 05.2019
- Mentored new team members on sales software system operation.
- Maintained stock to meet expected customer demand.
- Answered customer questions and helped find specific items.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Hillsdale High School
San Mateo, CA 05.2012 - 07.2016
No Degree - Computer Science
Coding Dojo
San Jose, CASkills
Computer proficiency
Point-of-sale system operation
Money and drawer management
Customer assistance
Receipt and refund issuance
Bilingual communication skills
Inventory management
Product knowledge
Coachable fast learner
Timeline
Cashier
Habit Burger Grill
06.2018 - 06.2021
Team Member/Shift Leader
Jamba Juice
11.2017 - 05.2019
Main Opener
Equinox
05.2017 - 06.2019
High School Diploma -
Hillsdale High School
05.2012 - 07.2016
No Degree - Computer Science
Coding Dojo