Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexander Bazan

Houston,TX

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Hanu Premium KBBQ. Proven ability to resolve conflicts and enhance guest engagement, leading to increased customer loyalty. Expertise in cash handling and menu memorization ensures efficient service and memorable dining experiences.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Hanu Premium KBBQ
01.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Customer Service Representative

HEB Grocery Store
10.2023 - 01.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Some College (No Degree) - Landscape Architecture

Cypress Creek High School
Houston

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Menu memorization

Certification

  • Licensed Foodhandler - 2025-2027
  • Licensed TABC

Languages

Spanish
Professional Working

Timeline

Server

Hanu Premium KBBQ
01.2025 - 08.2025

Customer Service Representative

HEB Grocery Store
10.2023 - 01.2025

Some College (No Degree) - Landscape Architecture

Cypress Creek High School

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