Alexander Belmont

>Responsible for Managing a team of Customer Service Representatives and taking care of sensitive Customer files and deliveries and ensuring their completion.

• Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
• Mentored new hires, providing guidance to ensure their successful integration into the team.

• Millwork Sales Specialist, Responsible for Designing and Selling Millwork Projects and Items.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built strong client relationships through consistent communication and effective problemsolving.
• Provided first-rate service to all customers and potential customers.

• Was Responsible for Operating and Maintaining several pieces of Equipment from Excavators to Skid steers. Alongside ground crew work and Physical Labor. Primarily involving the Construction of Sea walls,Bulkheads and Docks.
• Operated range of heavy equipment on regular basis with advanced skill.
• Operated excavators, bulldozers to transport heavy materials, practicing safety measures.
• Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
• Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.

Had to leave due to Transportation issues. Was responsible for taking in customers and transcribing their issues , Accepting payments and Ordering Needed parts.

• Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
• Contributed to inventory management processes by monitoring stock levels of parts and supplies needed for repairs or maintenance tasks.