Alexander Beltran Moreno
San Mateo,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and exemplary service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Cinepolis Luxury Cinemas
San Mateo, California
05.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Processed payments accurately and handled cash transactions efficiently.
- Coordinated special events and large group reservations seamlessly.
- Resolved guest complaints promptly to enhance dining experience.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Food Runner
Cinepolis Luxury Cinemas
San Mateo, California
02.2023 - 05.2025
- Delivered food and beverages promptly to guests in luxurious cinema settings.
- Collaborated with kitchen staff to ensure timely order preparation and service.
- Maintained cleanliness of service areas, ensuring a welcoming environment for patrons.
- Assisted guests with menu selections, providing recommendations based on preferences.
- Followed health and safety regulations to guarantee safe food handling practices.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Sales Associate
Ross Dress for Less
San Mateo, California
07.2021 - 07.2022
- Assisted customers in locating merchandise and answering inquiries.
- Maintained organized displays to enhance product visibility.
- Processed transactions accurately at the cash register.
- Stocked shelves with new inventory and ensured proper placement.
- Collaborated with team members to achieve daily operational goals.
- Resolved customer complaints with professionalism and courtesy.
Education
Bachelor of Science - Zoology
San Francisco State University
San Francisco, CA05-2025
Skills
- Point of sale operation
- Microsoft Office proficiency
- Cash management
- Merchandising strategies
- Bilingual communication (Spanish)
- Data entry
- Customer service
- Effective communication
- Team collaboration
- Adaptability
- Reliability
- Positive attitude
- Multitasking
- Detail-oriented
Timeline
Server
Cinepolis Luxury Cinemas
05.2023 - Current
Food Runner
Cinepolis Luxury Cinemas
02.2023 - 05.2025
Sales Associate
Ross Dress for Less
07.2021 - 07.2022
Bachelor of Science - Zoology
San Francisco State University
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