Alexander Brown
Schnecksville,PA
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Diligent Penn State Student focused on business management and dedication to prompt project completion and continual adaptation. Team-oriented collaborator that is reliable and focused on delivering excellent customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Busser
Biaggio Pizzeria & Family Restaurant
Allentown, PA
06.2021 - 08.2023
- Ensured cleanliness of restaurant, including tables, chairs, floors, windows and other surfaces;.
- Assisted servers in providing outstanding customer service;.
- Proactively removed used plates, silverware and glasses from tables between courses;.
- Prepared the dining room for upcoming meals by setting up tables with appropriate supplies;.
- Wiped down tables after each seating to prepare for next customers;.
- Responded promptly to complaints or requests from patrons or staff members;.
- Maintained a safe work environment by adhering to all safety policies and procedures outlined by the company's health department regulations ;.
- Continually monitored the dining room for any potential issues that may arise ;.
- Performed opening and closing duties including cleaning tasks as necessary.
- Cleared tables to maintain high turnover rate and minimize wait times.
Education
High School Diploma -
Parkland High School
Allentown, PA06-2023
Some College (No Degree) - Business Management
Penn State University
Saucon Valley, PASkills
- Customer service excellence
- Team Collaboration
- Interpersonal Relations
- Table Bussing
- Cleaning procedures
Accomplishments
- Graduated from Parkland High School with a 3.8 GPA
- Dean's List at Penn State University 2023 - 2024
Certification
- Microsoft applications certification 2021 (Parkland High School)
Timeline
Lead Busser
Biaggio Pizzeria & Family Restaurant
06.2021 - 08.2023
High School Diploma -
Parkland High School
Some College (No Degree) - Business Management
Penn State University
- Microsoft applications certification 2021 (Parkland High School)
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