Hi, I’m
Alexander Calderon
Modesto,CA
Summary
Flexible and Adaptive team member with experience in both Managing and working within a fast paced environment. Prioritizes customer service with skills in handling and helping unhappy customers. Enjoys working as a team and can also self manage when needed.
Overview
2
years of professional experience
Work History
Yogurt Mill
Shift Supervisor
11.2022 - Current
Job overview
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Yogurt Mill
Food Truck Operator
08.2023 - Current
Job overview
- Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Streamlined ordering processes by utilizing digital platforms for improved accuracy and speed during peak hours.
Yogurt Mill
Drive-Thru Cashier
10.2021 - 11.2022
Job overview
- Operated point-of-sale system efficiently, effectively managing transaction records for accurate financial reporting purposes.
- Developed strong communication skills while interacting with diverse clientele daily.
- Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
- Contributed to improved overall sales numbers through upselling techniques and suggestive selling strategies.
Education
Delta Charter Tracy, CA
High School Diploma
08.2021
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Conflict Resolution
- Time Management
- Inventory Management
Timeline
Food Truck Operator
Yogurt Mill
08.2023 - Current
Shift Supervisor
Yogurt Mill
11.2022 - Current
Drive-Thru Cashier
Yogurt Mill
10.2021 - 11.2022
Delta Charter
High School Diploma