Alexander Grygo
Milton,GA
Summary
Alex Grygo is a sophomore at Kennesaw State University, pursuing a degree in Electrical Engineering. With four years of experience in the customer service industry, Alex has developed strong client-facing skills and thrives in team-based environments. Known for being hardworking and dedicated, Alex balances academic pursuits with professional responsibilities, consistently demonstrating reliability and a passion for problem-solving. Currently excelling in both customer service and academic settings, Alex is committed to utilizing service skills, technical skills and experience to make a meaningful impact in the engineering field.
Overview
3
3
years of professional experience
Work History
Restaurant Server and Bartender
Milton Tavern
10.2022 - Current
- Cultivated warm relationships with regular customers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
Customer Service Coordinator
Publix Super Market at Bethany Village
09.2021 - 06.2023
- Helped a large volume of customers every day with a focus on customer satisfaction, constantly striving to give customers the service they deserved.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervised employees and assessed performances to determine training needs and define accurate plans for improving the service we were known for.
Education
Bachelor of Science - Electrical Engineering
Kennesaw State University
Kennesaw, GA05.2027
High School Diploma -
Cambridge High School
Alpharetta, GA05.2022
Skills
- Detail Oriented
- Salesmanship
- Hard Working
- Conflict Resolution
- Customer Service
- Team Leadership
- Creativity
- CAD Software
- Electrical Systems
Languages
Spanish
Professional Working
French
Limited Working
Software
Java
CAD Drawing
Robotic and Electrical Systems
Timeline
Restaurant Server and Bartender
Milton Tavern
10.2022 - Current
Customer Service Coordinator
Publix Super Market at Bethany Village
09.2021 - 06.2023
Bachelor of Science - Electrical Engineering
Kennesaw State University
High School Diploma -
Cambridge High School