Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alexander C. Trygg

Ashland,OR

Summary

I strive everyday to provide the absolute best customer service for our members here at Rogue. During my time as a teller and MSR I have established multiple relationships with members who I have come to personally know and enjoy helping them with whatever their needs may be, even if its not directly related to what we do at the credit union. I genuinely want to help our members feel safe and secure knowing their funds are here at Rogue and to ensure they have the utmost confidence in us as an institution.

I can apply my experience and proven excellent customer service and interpersonal skills to provide members with a high quality experience. I thrive in an environment that will challenge me and allow me to use my skills and past experience in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

Overview

13
13
years of professional experience

Work History

Full Time Hybrid Teller/MSR

Rogue Credit Union
09.2023 - Current
  • Excellent customer service that comes from a genuine desire and drive to help our members.
  • Efficient with DNA, able to help multiple tellers with approvals and overrides during busy times
  • Able to perform wires and notaries.
  • Trained to open all personal and business accounts, including business and consumer loans, IRA's, Etc.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies by working in harmony and compliance with co workers to provide accurate data and ensure the branch was in balance.
  • Stocked ETM's

Full Time Teller Response Team

Rogue Credit Union
03.2023 - 09.2023
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Established relationships with members in the local community by showing exemplary customer service on a daily basis
  • Processed customer transactions promptly and accurately, and owning up to and correcting any mistakes on our end immediately.
  • Performed daily tasks and duties for the branch such as brewing morning coffee, checking paper and pen stock, unlocking doors, daily security checks, etc.

Part Time Teller

Rogue Credit Union
07.2022 - 03.2023

As a part time teller I learned the basics of how things work at the credit union. Once I had learned how to efficiently use DNA and balance my cash drawer, I wanted to start establishing a high level of customer service at the south Ashland branch so people would be happy to make the south Ashland location their preferred branch to do banking with.

Pawn Broker

Cash Connection Pawn
01.2019 - 01.2022
  • Company Overview: Central Point, OR
  • Processed customer loans
  • Assessed collateral for small loans
  • Experience with cash handling
  • Central Point, OR

Cook, Server and Cashier

Koko’s Bento Dog Café
01.2015 - 01.2017
  • Company Overview: Ashland, OR
  • Opened and closed café
  • Prepped ingredients
  • Took and assembled orders
  • Served customers
  • Cleaned entire kitchen, laundered towels
  • Processed cash deposit at Bank
  • Ashland, OR

Licensed Forklift Operator

Maranatha Foods
01.2012 - 01.2014
  • Company Overview: Ashland, OR
  • Ashland, OR

Education

A.A. - Transfer degree to SOU

Rogue Community College
Medford, OR

Diploma -

Ashland High School
Ashland Oregon
06.2009

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Excellent time management skills

References

  • Sarah Sarganis, Assistant Branch Manager, South Ashland Rogue Credit Union, 541-864-0931
  • Stephanie Frodge, Assistant Branch Manager, East Medford Rogue Credit Union, 541-601-6001
  • Krista Smith, Member Service Representative Response Team, Rogue Credit Union, 541-622-5482
  • Rob Patridge, Owner, Cash Connection, 541-840-1600

Timeline

Full Time Hybrid Teller/MSR

Rogue Credit Union
09.2023 - Current

Full Time Teller Response Team

Rogue Credit Union
03.2023 - 09.2023

Part Time Teller

Rogue Credit Union
07.2022 - 03.2023

Pawn Broker

Cash Connection Pawn
01.2019 - 01.2022

Cook, Server and Cashier

Koko’s Bento Dog Café
01.2015 - 01.2017

Licensed Forklift Operator

Maranatha Foods
01.2012 - 01.2014

A.A. - Transfer degree to SOU

Rogue Community College

Diploma -

Ashland High School
Alexander C. Trygg