ALEXANDER D. SIMEON
Brooklyn,NY
Summary
Customer-focused professional with background in customer service sales representation. Possess comprehensive knowledge of customer relations, conflict resolution, and product promotion tactics. Exhibit strong communication and interpersonal skills to foster long-lasting relationships with customers. Previous roles have resulted in increased customer satisfaction ratings and improved brand reputation through consistent high-quality service delivery.
Overview
9
9
years of professional experience
Work History
Lab Technician
Plasma OLGAM Life
Brooklyn, NY
06.2025 - 11.2025
- Prepared samples and handled laboratory materials according to standard operating procedures.
- Documented blood and plasma samples and maintained a clean, controlled laboratory environment.
Sales Associate
All good dispensary
Brooklyn, NY
04.2024 - 09.2024
- Provided customer service in a fast-paced hospitality environment.
- Greeted dispensary customers and guided product selections.
- Verified customer identification and age compliance at sales counter.
- Processed purchases using point-of-sale systems and cash drawers.
- Educated customers on cannabis strains, concentrates, and edible options.
- Restocked shelves and organized merchandise displays throughout sales floor.
- Assisted team with closing tasks, cleaning, and daily sales preparation.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Member Services Representative
Planet Fitness
New York, NY
01.2023 - 07.2023
- Handled member check-ins, account updates, and membership inquiries at the front desk.
- Registered new members and maintained clean, orderly club spaces.
Kitchen Porter
Hometown Bar-B-Q
Brooklyn, NY
04.2022 - 08.2022
- Cleaned dishes and work areas, prepared food, maintained kitchen stock, and helped fulfill customer orders.
Retail Sales Associate
Burlington Coat Factory
New York, NY
11.2020 - 02.2021
- Processed customer transactions, refunds, and exchanges; restocked merchandise and monitored sales-floor availability.
Catering Associate
The Riviera Brooklyn
Brooklyn, NY
05.2020 - 07.2020
- Prepared and packaged food for delivery to senior facilities and homeless shelters.
Customer Service Representative
Blazing Saddle Cycle
Governors Island, NY
06.2020 - 06.2020
- Assisted customers, fulfilled orders, and cleaned and stocked bicycles.
Patient Care Associate
Brooklyn Center for Rehabilitation & Healthcare
Brooklyn, NY
06.2016 - 06.2016
- Assisted patients with feeding, grooming, daily activities, and group recreation.
Education
High School Diploma -
Edward R. Murrow High School
Brooklyn, NYBusiness Administration with a Focus on Finance
St. Francis College
Brooklyn, NYSkills
- Front-desk support
- Member registration and account updates
- Customer inquiries
- Transactions, refunds, and exchanges
- Sample documentation
- Cleaning and sanitation
- Stocking
- Microsoft Word, Excel, PowerPoint, and Outlook
Personal Information
Title: CUSTOMER SERVICE & FRONT DESK SUPPORT
Timeline
Lab Technician
Plasma OLGAM Life
06.2025 - 11.2025
Sales Associate
All good dispensary
04.2024 - 09.2024
Member Services Representative
Planet Fitness
01.2023 - 07.2023
Kitchen Porter
Hometown Bar-B-Q
04.2022 - 08.2022
Retail Sales Associate
Burlington Coat Factory
11.2020 - 02.2021
Customer Service Representative
Blazing Saddle Cycle
06.2020 - 06.2020
Catering Associate
The Riviera Brooklyn
05.2020 - 07.2020
Patient Care Associate
Brooklyn Center for Rehabilitation & Healthcare
06.2016 - 06.2016
High School Diploma -
Edward R. Murrow High School
Business Administration with a Focus on Finance
St. Francis College