Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexander Eddy

Hammond,IN

Summary

Proactive and customer-focused, I excelled at SUBWAY® Restaurants by enhancing customer satisfaction and streamlining service processes. My adeptness in food preparation and cash handling, coupled with a strong ability to foster team collaboration, led to significant improvements in service efficiency and workplace morale. Demonstrated commitment to cleanliness and hygiene, contributing to a positive dining experience.

Overview

2
2
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
01.2024 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Developed system for tracking most requested sandwich combinations, guiding inventory purchasing decisions.
  • Streamlined sandwich-making process to reduce wait times for customers.
  • Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Car Washer

Elite Ambulances
06.2023 - 12.2023
  • Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
  • Cleaned wash equipment after shift and confirmed proper storage.
  • Continuously surpassed productivity goals by optimizing workflow processes and collaborating with team members efficiently.
  • Ensured a safe working environment by adhering to all safety protocols and guidelines.

Education

Bachelor Of Arts - Theater Arts

Indiana University, Northwest
Gary, IN

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Reliability and punctuality
  • Food preparation
  • Cash handling proficiency
  • Effective multi-tasking
  • Multitasking and prioritizing
  • Customer satisfaction focus
  • Attention to detail
  • Dependable and honest
  • Cleaning and sanitizing
  • Cleanliness and hygiene
  • Patience and empathy
  • Efficient work pace
  • Equipment cleaning
  • Menu memorization
  • Taking and preparing orders
  • Food service standards
  • Order accuracy
  • POS system operation
  • Professionalism and courtesy
  • Safe food handling
  • Creativity and innovation
  • Store opening and closing
  • Payment processing
  • Flexible schedule
  • Portion control
  • Willingness to learn
  • Food allergy awareness
  • Cleaning
  • Dependable and cooperative

Languages

American Sign Language
Limited Working
Spanish
Limited Working

Timeline

Sandwich Artist

SUBWAY®Restaurants
01.2024 - Current

Car Washer

Elite Ambulances
06.2023 - 12.2023

Bachelor Of Arts - Theater Arts

Indiana University, Northwest
Alexander Eddy