Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexander Escalona

Noblesville,IN

Summary

Logistics and transportation professional with 4+ years of experience in dispatch operations, route coordination, customer communication, and freight scheduling. Bilingual in English and Spanish with strong problem-solving and organizational skills.

Overview

5
5
years of professional experience

Work History

Dispatcher

TCI Transportation Services
09.2025 - Current
  • Provide guidance and direction to drivers as well as monitoring performance.
  • Create end of shift reports.
  • Act as the local point of contact for SHEIN.
  • Ensure that all trips are assigned, covered and accomplish metrics.
  • Assist with training new drivers and provide existing drivers with training as needed.
  • Assist with working with the Maintenance Department to coordinate services & repairs.
  • Escalate appropriately any kind of issues relate with the moves, drivers or trucks.

Auction Specialist

Cargoloop
07.2024 - Current
  • Communicated with Auctions regarding payments, titles, and adding clients.
  • Handled incoming calls and directed them to the appropriate department or individual.
  • Prepared reports, memos, and other documents as requested by management.
  • Provided administrative support to multiple departments within the organization.
  • Performed data entry tasks accurately and efficiently using various software applications.

Dispatcher

Star Transportation LLC
04.2023 - 01.2024
  • Scheduled, executed, and monitored customer-specific freight pickup and delivery orders. Over loads 5+ daily
  • Planned, coordinated, and tracked daily route assignments to 10+ drivers, efficiently.
  • Recorded and maintained all load and tracking data into computerized dispatch system.
  • Contacted and informed the customers about order status and related concerns.
  • Handled and addressed various delivery and pick-up issues, professionally and effectively.
  • Experienced working with solo and team drivers, and dry and refers trailers.

Dispatcher

AQI Logistics / Flagship Transport LLC
02.2021 - 04.2023
  • Scheduled, executed, and monitored customer-specific freight pickup and delivery orders. Over 7+ loads daily
  • Planned, coordinated, and tracked daily route assignments to 15+ drivers, efficiently.
  • Recorded and maintained all load and tracking data into computerized dispatch system.
  • Contacted and informed the customers about order status and related concerns.
  • Handled and addressed various delivery and pick-up issues, professionally and effectively.
  • Documented and communicated work-related information to appropriate personnel.
  • Generated sales report in excel every week for the owners.

Education

Associate of Arts - Mechanical Engineering

Broward College
Fort Lauderdale, FL
12-2019

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Problem Solving
  • Multitasking

Languages

English
Spanish

Timeline

Dispatcher

TCI Transportation Services
09.2025 - Current

Auction Specialist

Cargoloop
07.2024 - Current

Dispatcher

Star Transportation LLC
04.2023 - 01.2024

Dispatcher

AQI Logistics / Flagship Transport LLC
02.2021 - 04.2023

Associate of Arts - Mechanical Engineering

Broward College