Alexander Flores Ruiz
Los Angeles,CA
Summary
Dynamic leader with proven expertise in operations management and customer service, honed at International Tea Importers and Walmart. Excelled in enhancing customer experiences and streamlining order fulfillment, demonstrating exceptional team leadership and warehouse supervision skills. Achieved significant improvements in productivity and efficiency, fostering staff development and operational excellence.
Overview
6
6
years of professional experience
Work History
Assistant Manager
International Tea Importers
11.2018 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Digital Picker
Walmart
08.2021 - 02.2024
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
Education
High School Diploma -
Esteban Torres High School
Los Angeles, CA06.2018
Skills
- Customer service
- Team leadership
- Decision-making
- Time management
- Staff supervision
- Operations management
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Loading and unloading
- Order picking and processing
- Order fulfillment
- Forklift operation
- Warehouse supervision
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Digital Picker
Walmart
08.2021 - 02.2024
Assistant Manager
International Tea Importers
11.2018 - 01.2025
High School Diploma -
Esteban Torres High School
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