Summary
Overview
Work History
Education
Skills
Timeline
AWARDS
Generic

Alexander Forness

Silverdale,WA

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements to meet organizational goals. Reliable team player with focus on adaptability, organizational skills, strong attention to detail, and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

10
10
years of professional experience

Work History

Operations Manager

Sargeant Management
03.2022 - Current
  • Streamlined operational processes to enhance productivity and reduce delays.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Coordinated logistics for events, ensuring timely setup and breakdown of services.
  • Developed and implemented office procedures to streamline administrative processes and improve organization.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Music Instructor

Peninsula High School
08.2015 - Current
  • Led rehearsals, coordinating ensemble practices to optimize musical cohesion and precision.
  • Mentored students in leadership roles, fostering teamwork and responsibility within the band.
  • Championed diversity and inclusion initiatives within the ensemble by fostering an open-minded environment conducive to personal expression.
  • Developed comprehensive practice schedules for efficient use of time and resources, resulting in improved performance quality.

Accounts Receivable Specialist

Crowne Plaza Hotel Seattle
11.2015 - 06.2019
  • Processed invoices and payments, ensuring accuracy in accounts receivable records
  • Collaborated with sales team to resolve customer discrepancies and maintain positive relationships
  • Monitored aging reports, prioritizing follow-up actions for outstanding payments
  • Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
  • Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.

Education

Music Education And Mathematics

Eastern Washington University
Cheney, WA

Skills

  • Problem-solving
  • Team leadership and supervision
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Account reconciliation
  • Financial management
  • Guest management
  • Vendor coordination
  • Event design

Timeline

Operations Manager

Sargeant Management
03.2022 - Current

Accounts Receivable Specialist

Crowne Plaza Hotel Seattle
11.2015 - 06.2019

Music Instructor

Peninsula High School
08.2015 - Current

Music Education And Mathematics

Eastern Washington University

AWARDS

-2013 Washington Multi-Family Housing Association Emerald Award Nomination - Assistant Property Manager Of The Year

-2012 Riverstone Residential Group Excellence Awards Nomination - Assistant Property Manager

-2012 Washington Multi-Family Housing Association Emerald Award Nomination - Assistant Property Manager Of The Year

-2011 Riverstone Residential Group Achievers Circle Award 

-2011 Washington Multi-Family Housing Association Emerald Award Nomination - Leasing Consultant Of The Year

-2010 Riverstone Residential Group Platinum Level STAR Shop Award

-2005 Eastern Washington University Mr. Eastern Finalist