Alexander Getachew
Lorton,VA
Summary
Detail-oriented team player with strong organizational skills. Excels at handling multiple projects simultaneously while maintaining a high degree of accuracy. Demonstrates exceptional organization and dependability, successfully managing multiple priorities with a positive attitude. Proactively takes on additional responsibilities to meet team goals and contribute to the overall success of the organization.
Overview
9
9
years of professional experience
Work History
Instacart Shopper
Instacart
12.2021 - Current
- Ability to meet team, individual and management objectives.Hardworking and reliable Customer Service Representative with strong ability in planning, organization, and resolving issues
- Offering communication, problem solving, and decision making
- Highly organized, proactive and punctual with team-oriented mentality.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Server/Host/Busser
Glory Days Grill
10.2018 - 04.2022
- Responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences
- At all times expected to be attentive to our Guests’ needs, making them feel welcome, comfortable, important and relaxed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Top Golf
07.2017 - 08.2018
- Responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences
- At all times expected to be attentive to our Guests’ needs, making them feel welcome, comfortable, important and relaxed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner / Front-Desk Sales
Top Golf Alexandria
06.2015 - 08.2018
- Responsibilities included: selling and inquiring club memberships, helping with weekly inventory, maintenance of merchandise and facility, efficient communication with kitchen staff, working under pressure efficiently and effectively
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
No Degree - Engineering (Pre-Engineering)
Northern Virginia Community College
Annandale, VAHigh School Diploma -
Hayfield Secondary High School
Alexandria, VA05.2015
Skills
- Organizational Skills
- Microsoft Office
- Data Entry
- Receptionist
- Security
- Restaurant experience
- English
- Food service
- Reading Comprehension
- Strong Work Ethic
Timeline
Instacart Shopper
Instacart
12.2021 - Current
Server/Host/Busser
Glory Days Grill
10.2018 - 04.2022
Server
Top Golf
07.2017 - 08.2018
Food Runner / Front-Desk Sales
Top Golf Alexandria
06.2015 - 08.2018
No Degree - Engineering (Pre-Engineering)
Northern Virginia Community College
High School Diploma -
Hayfield Secondary High School