Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Gomez

St Paul,MN

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

13
13
years of professional experience

Work History

Operations Manager

Hightop Hospitality
Saint Paul, MN
05.2023 - Current
  • Streamlined daily operations to enhance efficiency and reduce costs.
  • Developed and implemented training programs for staff onboarding and performance improvement.
  • Led cross-functional teams to execute strategic initiatives and optimize resource allocation.
  • Analyzed operational workflows to identify bottlenecks and recommend process enhancements.
  • Coordinated inventory management, ensuring accuracy and timely replenishment of supplies.
  • Fostered a culture of continuous improvement through regular feedback sessions with team members.
  • Managed vendor relationships to negotiate contracts and improve service delivery quality.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Streamlined event planning processes to increase efficiency and reduce costs without sacrificing quality or impact.
  • Contributed to event planning efforts by coordinating logistics, creating promotional materials, and managing guest lists.
  • Assisted in event planning and execution, ensuring smooth operations and participant satisfaction.
  • Led event planning initiatives, ensuring seamless execution of over 200 successful events annually.
  • Over 600 event under my belt

Operations Manager

Hightop Hospitality
Saint Paul, MN
05.2023 - Current
  • Streamlined daily operations to enhance efficiency and reduce costs.
  • Developed and implemented training programs for staff onboarding and performance improvement.
  • Led cross-functional teams to execute strategic initiatives and optimize resource allocation.
  • Analyzed operational workflows to identify bottlenecks and recommend process enhancements.
  • Coordinated inventory management, ensuring accuracy and timely replenishment of supplies.
  • Fostered a culture of continuous improvement through regular feedback sessions with team members.
  • Managed vendor relationships to negotiate contracts and improve service delivery quality.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Catering Captain

Buca Di Beppo
Eden Prairie, MN
04.2015 - 09.2021

i worked with costumer

  • Limited portion sizes and used garnishes to control food costs.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Integrated service and team management strategies to boost business profits.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Secured new clients and accounts by analyzing and catering products to specific needs.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Orchestrated positive customer experiences by overseeing every area of catering operations.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Trained both permanent and temporary staff members.

Manager

Frankie's Pizza & Pasta
Chanhassen, MN
04.2013 - 04.2015
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Directed staff and managed annual capital budget.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

Education

High School Diploma -

Chanhassen High School
Chanhassen, MN
2013

Skills

  • Inventory Control
  • Cash Handling
  • Worker Training
  • Alcoholic Beverage Service
  • Customer Service
  • Cash Receipt Balancing
  • Hiring and Firing
  • Safety Training
  • Service Training
  • Dining Area Cleaning Supervision
  • Critical Thinking
  • Team Collaboration
  • Equipment Purchasing

Timeline

Operations Manager

Hightop Hospitality
05.2023 - Current

Operations Manager

Hightop Hospitality
05.2023 - Current

Catering Captain

Buca Di Beppo
04.2015 - 09.2021

Manager

Frankie's Pizza & Pasta
04.2013 - 04.2015

High School Diploma -

Chanhassen High School