Alexander Gregg
Laurel,MS
Summary
Dynamic Sales Manager with a proven track record at Tractor Supply Company, excelling in relationship building and sales team training. Achieved consistent sales growth through strategic initiatives and empowered team leadership. Recognized for fostering a collaborative environment while enhancing customer satisfaction and developing staff capabilities. Proficient in equipment operation and dedicated to quality-focused outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
Tractor Supply Company
Laurel, MS
04.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Team Leader
Tractor Supply Company
Laurel, MS
04.2018 - 04.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
West Jones High School
Laurel, MS05-2019
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Attention to detail
- Critical thinking
- Equipment operation
- MIG welding
- First aid training
- Fire prevention
- Excellent work ethic
- Quality-focused
- Assembly experience
Certification
- Forklift Operator, Tractor Supply Company - 7 Years
Timeline
Sales Manager
Tractor Supply Company
04.2022 - Current
Team Leader
Tractor Supply Company
04.2018 - 04.2022
High School Diploma -
West Jones High School