Alexander Grime
North Palm Beach
Summary
Looking for a job where I can grow professionally. Hardworking and reliable worker with strong background in quality customer service and management. Highly organized, proactive and punctual with team-oriented mentality.
Overview
12
12
years of professional experience
Work History
General Manager
Papa Kwan’s Coffee Shop
01.2024 - Current
- Directed operational strategies to enhance productivity and streamline processes across all departments.
- Implemented performance metrics to assess team efficiency, leading continuous improvement initiatives.
- Led cross-functional teams in executing strategic plans that aligned with organizational goals.
- Developed and maintained budgets, ensuring resource allocation met operational needs effectively.
- Managed budget implementations, employee reviews, training, schedules, and payroll.
- Trained and guided team members to maintain high productivity and performance metrics.
Baseball Umpire
Palm Beach Umpires Association
09.2017 - Current
- Managed safe and positive environment for players and spectators.
- Adhered to and enforced game rules and regulations.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Maintained professional composure and calm demeanor when making tough calls and handling challenging situations.
Assistant Store Manager
Papa Kwan’s Coffee Shop
03.2023 - 01.2024
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed team members to enhance customer service and operational efficiency.
Security Guard
Safe Harbor Marinas
10.2021 - 01.2023
- Monitored facility access, ensuring safety protocols and regulations were consistently followed.
- Responded promptly to security incidents, maintaining order and minimizing disruptions during events.
- Conducted regular inspections of premises to detect security breaches or hazards, enhancing overall safety.
- Collaborated with event staff to develop security plans tailored to specific events and crowd sizes.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Guard
ROGER DEAN STADIUM
01.2019 - 03.2021
- Worked Cardinals clubhouse, made sure fans were in respective areas and then managed security during games.
Behavioral Health Technician
Sound Recovery Solutions
03.2020 - 09.2020
- Made sure clients adhered to Program’s rules.
- Drove clients to 12 step meetings.
- Administered UA’s.
- Made hourly checks on clients.
Umpire
Wallen Association Of Umpires
03.2014 - 09.2017
- Maintained professional composure and calm demeanor when making tough calls and handling challenging situations.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Managed safe and positive environment for players and spectators.
Warehouse Worker
Group Delphi
05.2016 - 08.2016
- Drove forklift and made sure orders to clients were set out on time and correct orders.
- Summer job in college.
Education
Concordia University Chicago
River Forest, IL05.2017
High school -
Concordia Lutheran High School
Fort Wayne, IN05.2015
Skills
- Customer Service
- Fast Learner
- Organizational Skills
- Management Skills
References
Pat Moore 561-301-5728
Scott Fusion 828-333-3222
Timeline
General Manager
Papa Kwan’s Coffee Shop
01.2024 - Current
Assistant Store Manager
Papa Kwan’s Coffee Shop
03.2023 - 01.2024
Security Guard
Safe Harbor Marinas
10.2021 - 01.2023
Behavioral Health Technician
Sound Recovery Solutions
03.2020 - 09.2020
Security Guard
ROGER DEAN STADIUM
01.2019 - 03.2021
Baseball Umpire
Palm Beach Umpires Association
09.2017 - Current
Warehouse Worker
Group Delphi
05.2016 - 08.2016
Umpire
Wallen Association Of Umpires
03.2014 - 09.2017
High school -
Concordia Lutheran High School
Concordia University Chicago