Alexander Gumm
Houston,TX
Summary
General Manager with a proven track record at Chipotle and currently at Freebirds, driving year-over-year growth through strategic planning and effective staff management. Expert in budget administration and employee development, creating and leading high-performance teams while enhancing operational efficiency. Committed to achieving organizational goals and cultivating strong vendor relationships to ensure long-term success. Always digging in and diagnosing problems, striving to always better myself and the team to deliver better results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Freebirds World Burrito
06.2019 - Current
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Created a team of top performers to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Inventory, Labor and P&L
General Manager
Pokeworks
05.2018 - 06.2019
- Managed budget implementations, employee evaluations, and contract details.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Inventory, Labor and P&L
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
General Manager
Chipotle
11.2013 - 05.2018
- Interacted well with customers to build connections and nurture relationships.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Inventory, Labor and P&L
Education
High School Diploma -
Summit
Fontana, CA05.2013
Skills
- Advertising and marketing
- Sales
- Budget administration
- Staff management
- Strategy
- Consistently meet goals
- Deadline oriented
- Facility management
- Staff supervision
- Data review
- Succession planning
- Inventory control
- Profit and loss
- P&L management
- Staff training and development
- Time management
Accomplishments
Ran a training location at Freebirds.
Trained multiple people to become amazing GMs and Regional Managers.
Certification
Food Managers Certification
Timeline
General Manager
Freebirds World Burrito
06.2019 - Current
General Manager
Pokeworks
05.2018 - 06.2019
General Manager
Chipotle
11.2013 - 05.2018
High School Diploma -
Summit