Alexander Guzior
Kalamazoo,MI
Summary
Ambitious and dedicated professional with a background in Business Administration and a minor in Applied Statistics with enhanced analytical and problem-solving skills. Demonstrated ability to collaborate effectively in team settings and conduct thorough business analysis, contributing to informed decision-making. Proficient in statistical methods, data analysis, and project coordination, ready to deliver valuable insights and drive team success for potential employers.
Overview
3
3
years of professional experience
Work History
Float Teller
Lake Michigan Credit Union
06.2024 - Current
- Top performer in multiple company-wide retail competitions for referrals and consultative conversations
- Helped integrate new hires into the team by explaining workflow, expectations, and best practices for efficiency.
- Process daily financial transactions including deposits, withdrawals, transfers, and loan payments for up to 200 members per shift with accuracy and efficiency
- Deliver exceptional member service by identifying needs and offering appropriate banking products, contributing to cross-sell goals
- Maintain and balance cash drawer with zero discrepancies by end-of-day; handle up to $15,000+ in cash transactions daily
- Use core banking systems (e.g., Symitar) to manage member accounts and process transactions securely
- Collaborate with a team of tellers to meet branch goals, improve service speed, and ensure consistent member satisfaction
- Act as the first line of defense against fraud by verifying identification, detecting red flags, and escalating suspicious activity
- Developed problem-solving strategies to address member inquiries, effectively supporting them with their lifetime financial needs and enhancing their overall engagement with the credit union.
Marketing Internship
BattleGR
05.2023 - 12.2023
- Planned and executed 5+ promotional events, increasing local engagement
- Targeted marketing efforts toward key demographics, contributing to a 10% growth in customer outreach
- Distributed 100+ marketing materials across strategic locations to boost brand visibility
- Collaborated with a team of 3-4 to streamline marketing strategies, improving team efficiency and communication
Education
BACHELORS - BUSINESS ADMINSTRATION
Grand Valley State University
Allendale, MI12-2023
Skills
- Microsoft Office Suite
- Business Planning and Research
- Data Analysis (SAS and R)
- Sales and Marketing Strategies
- Basic Accounting Principles
- Team Leadership
- Multitasking Abilities
- Employee Mentoring
- Customer Service Excellence
- Problem-Solving Skills
Timeline
Float Teller
Lake Michigan Credit Union
06.2024 - Current
Marketing Internship
BattleGR
05.2023 - 12.2023
BACHELORS - BUSINESS ADMINSTRATION
Grand Valley State University