Alexander Habib
Fair Oaks Ranch,TX
Summary
Motivated internet and mobile sales associate with one plus year of experience. Set and meet goals in a competitive environment. Relate and communicate well to a diverse customer base with solid skills in quickly determining needs and matching best internet and mobile options to close the deals.
Department Manager with 4+ years of experience coordinating detailed oriented projects, assessing strategic plans of action for risk, and developing creative strategies to maintain and increase productivity. Possess exceptional communication, interpersonal, and public relation skills that create a goal focused and efficient work environment.
Overview
7
7
years of professional experience
Work History
Residential Connectivity Specialist
Charter Spectrum
06.2023 - 07.2023
- Proficiently sell an average of 15 sales per month, including mobile, cable, and home phone
- Assigned over 500 homes per month and on average would meet and interact with 20 potential customers per day
- Attended monthly and weekly meetings to assess team numbers and participate in team training
- Stayed up to date with competitors prices and promotions
- Maintained friendly and professional customer interactions to keep doors open and close sales
- Connected 200 new and former customers
- Discussed how switching over to Spectrum could save them up to 50% off their current bill
- Used networking opportunities to create successful, ongoing, customer relationships
- Consulted with team members and management to complete sales transactions
- Provided the terms and conditions of the promotion and provided customer service after sale was completed.
Department Manager
Mannapov LLC
Boerne, TX
01.2019 - 02.2023
- Assisting the Operations Manager in overseeing the Special Projects department while contributing to information and recommendations to strategic plans of action, productivity, and quality
- Maintained over 20+ projects utilizing the ICE database by manipulating and analyzing data, creating custom reports, update projects quantities/costs, conducting audits of departments, and review/find trends in reports using MS Excel
- Partner with the business to achieve operational goals by providing recommendations for strategic plans, develop action plans and implement productivity, quality and customer service standards; resolve issues, and complete audits
- Express complex technical concepts, both verbally and in writing, and can read, interpret and apply detailed and technical instructions
- Trained, developed, and oversaw a team of three or more to uphold department’s protocol to ensure best productivity.
Mobile Analyst/Lead Researcher
Mannapov LLC
Boerne, TX
09.2016 - 01.2019
- Provide technical expertise and solutions by identifying and resolving complex technical issues with cell phones, tablets, and smart watches/TVs
- Find solutions, troubleshoot software, and repair cell phones back to working condition while utilizing knowledge of IOS, Android OS, Windows OS, Blackberry OS
- Strong research skills, ability to solve complex issues, and pays close attention to detail
- Assist in other areas of the warehouse such as Sorting, Data Clear, Cosmetic QC, Inventory, and Shipping.
Education
Bachelor of Applied Arts in Criminal Justice (Undeclared) -
Texas State University
05.2005
High School Diploma -
London Central High School
05.2005
Skills
- Data Entry
- Microsoft Excel
- Computer literacy in specific programs and applications
- Information technology
- Data Management and Analytics
- Research and Analytical Skills
- Technology Literacy
- Project Management
- Teamwork
- Organization
- Leadership
Timeline
Residential Connectivity Specialist
Charter Spectrum
06.2023 - 07.2023
Department Manager
Mannapov LLC
01.2019 - 02.2023
Mobile Analyst/Lead Researcher
Mannapov LLC
09.2016 - 01.2019
Bachelor of Applied Arts in Criminal Justice (Undeclared) -
Texas State University
High School Diploma -
London Central High School