Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Hazen

Lincoln,NE

Summary

Proven in enhancing guest experiences and streamlining operations, I excelled at On a Roll, mastering cash handling and critical thinking. My ability to maintain professionalism and foster customer relations even during peak times stands out. Trained peers, ensuring a positive, efficient environment, showcasing my leadership and customer service skills.

Overview

2
2
years of professional experience

Work History

Restaurant Waiter

On a Roll
04.2021 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Barista

Dunkin Donuts
11.2022 - 05.2023
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelors - Business Administration

University of Nebraska - Lincoln
Lincoln, NE
05.2027

High School Diploma -

Northbridge High School
Whitinsville, MA
06.2023

Skills

  • Guest Relations Management
  • Professional Appearance
  • Cash Handling
  • Customer Service
  • Problem Resolution
  • Critical Thinking
  • Customer Relations

Timeline

Barista

Dunkin Donuts
11.2022 - 05.2023

Restaurant Waiter

On a Roll
04.2021 - 08.2023

Bachelors - Business Administration

University of Nebraska - Lincoln

High School Diploma -

Northbridge High School

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Alexander Hazen