Job Search Status
Open to workDesired Job Title
Restaurant WaiterCleaningCarsideCashierCaretakerWork Type
Part TimeFull TimeContract WorkSeasonal WorkLocation Preference
On-SiteLocation: Williamsport , PA, US
Open to relocation: Yes
Open To Work
Jasmine Batista
Williamsport ,PA
Work Preference
Summary
Dynamic and results-driven professional with extensive experience in customer service at Applebee's. Proven ability to enhance guest satisfaction through effective complaint resolution and exceptional order accuracy. Skilled in cash handling and relationship management, consistently delivering high-quality service in fast-paced environments. Committed to maintaining cleanliness and service excellence.
Hospitality professional with track record of delivering top-tier service in busy dining settings. Adept at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.
Qualified Desired Position with comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.
Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.
Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Work History
Restaurant Waiter
Chine Buffet
Cleaning
State Collage
- Reduced allergen levels with thorough cleaning of vents and air filters.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Helped build important life skills such as cooking and cleaning.
- De-greased aircraft exteriors using approved cleaning solvents and equipment.
- Maintained inventory of cleaning supplies and equipment, ensuring availability when needed.
- Promoted environmental sustainability by utilizing eco-friendly cleaning products when possible.
- Supported emergency cleaning requests, ensuring rapid response to unforeseen situations.
- Enhanced store presentation with regular cleaning, organization, and maintenance tasks.
- Enforced cleaning protocols by supplying hand sanitizer and cleaning supplies throughout day.
- Monitored all areas for security issues, trash problems and cleaning needs.
- Enhanced mold quality by performing routine maintenance and cleaning of molds.
- Improved team efficiency by streamlining dishwashing and cleaning processes.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Organized daily cleaning schedules for custodial team.
- Developed customized cleaning plans for clients with specific needs or preferences.
- Facilitated clean shopping environment, promptly cleaning spills and addressing messes.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Improved building appearance and hygiene with thorough daily cleaning routines.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Prioritized health and cleanliness, thoroughly cleaning kitchen surfaces and equipment.
Carside
Applebees
Lewisburg Pa
2025 - 2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Gas Station on High St
Williamsport, PA
2021 - 2022
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced register at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in stocking shelves and organizing merchandise to enhance store presentation.
- Monitored fuel inventory levels and reported discrepancies to management.
- Contributed to a safe work environment by following safety protocols and procedures.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Caretaker
Stella Home Care
Harrisburg, PA
2023 - 2026
- Provided compassionate care to clients, ensuring comfort and well-being throughout daily activities.
- Assisted clients with personal hygiene, grooming, and mobility needs to promote independence.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Maintained clean and safe living environments by adhering to established hygiene standards.
- Developed personalized care plans in collaboration with families and healthcare teams for optimal support.
- Coordinated transportation for clients to medical appointments, enhancing accessibility to necessary services.
- Documented client progress accurately, ensuring compliance with regulatory requirements and care protocols.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Promoted culture of respect and empathy, leading by example and setting positive tone.
- Negotiated with vendors for better rates on supplies, reducing operational costs.
- Facilitated supportive community atmosphere, fostering strong relationships among residents.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Organized transportation for residents to appointments, improving access to essential services.
- Managed medication schedules for residents to ensure timely and accurate administration.
- Managed medication schedules and refills, ensuring adherence to prescribed treatments and therapies.
- Enhanced residents' quality of life by organizing weekly social activities and outings.
- Coordinated with healthcare professionals to provide comprehensive care for residents.
- Increased resident satisfaction, listening to feedback and making necessary adjustments.
- Improved communication with families, providing regular updates on their loved ones' care.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
- Developed personalized care plans, addressing unique needs of each resident.
- Improved property security with implementation of updated surveillance system.
- Enhanced living spaces, leading regular maintenance and repair efforts.
- Maintained safe and clean environment, ensuring compliance with health and safety standards.
- Conducted daily health checks on residents, providing peace of mind for families.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Maintained required records of work hours, budgets and payrolls.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Established and enforced safety protocols and guidelines for staff.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Housekeeping
Hilton Hotel & Resorts
17701
2022 - 2022
- Coordinated with housekeeping staff, ensuring proper room preparation and timely turnover.
- Enhanced overall productivity by continuously refining personal housekeeping techniques based on feedback from supervisors.
- Collaborated with housekeeping and maintenance teams to optimize room availability and turnover times.
- Assisted in training new hires on housekeeping procedures, promoting consistent quality across the department.
- Supported store cleanliness initiatives by performing routine housekeeping tasks as needed.
- Collaborated with housekeeping and maintenance departments to ensure room availability and quality standards.
- Reduced guest complaints by promptly addressing and resolving housekeeping issues.
- Maintained efficient communication with housekeeping staff to guarantee timely room availability.
- Coordinated schedules and assigned tasks for housekeeping team members, ensuring timely completion of all duties.
- Improved overall cleanliness and guest satisfaction by implementing effective housekeeping procedures and protocols.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Coordinated with housekeeping and maintenance departments to address any urgent issues promptly.
- Streamlined communication between housekeeping staff and front desk personnel regarding room statuses.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Streamlined housekeeping operations by developing efficient cleaning schedules and staff assignments.
- Promoted a safe and comfortable environment by performing light housekeeping duties and maintaining cleanliness.
- Collaborated with housekeeping staff to ensure timely room turnover and high standards of cleanliness.
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Introduced new cleaning techniques that increased the overall efficiency of the housekeeping department.
- Maintained a safe and clean home environment for patients, conducting thorough housekeeping tasks as needed.
- Streamlined housekeeping processes for increased efficiency and timely room turnover.
- Collaborated with housekeeping staff for timely room turnovers and consistently meeting quality standards.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Maximized store cleanliness by assigning daily housekeeping tasks, inspecting workspaces periodically throughout each shift.
- Coordinated with housekeeping department to maintain cleanliness standards throughout the hotel property.
- Maintained a safe working environment through proper housekeeping practices and adherence to safety protocols.
- Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
- Contacted housekeeping staff when guests vacated rooms for upkeep or cleaning.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a clean working environment by adhering to housekeeping guidelines, promoting workplace safety and organization.
- Upheld company standards for cleanliness by performing routine housekeeping tasks in all work areas.
- Promoted a clean working environment through regular housekeeping activities and adherence to sanitation protocols.
- Collaborated with hotel management to develop strategies for continuous improvement in housekeeping operations.
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
- Coordinated with housekeeping staff to ensure cleanliness and readiness of rooms upon guest arrival.
- Collaborated with housekeeping staff to maintain impeccably clean rooms, enhancing the overall guest experience.
Education
GED -
Penn State
Williamsport Pa06-2026
Skills
Customer service
Order taking
Cleanliness
Service quality
Problem-solving
Cash handling
Table setting
Food safety awareness
Food presentation
Guest engagement
Complaint resolution
Conflict management
Allergy awareness
Check accuracy
Seating management
Beverage knowledge
Specials recommendations
Mixed drinks
Dessert recommendations
Soft drink service
Menu description knowledge
Food preparation knowledge
Menu design
Menu specials memorization
Customer loyalty programs
Decision-making
Menu memorization
Order accuracy
Guest relations
Safe food handling
Professional appearance
Relationship management
Service prioritization
High volume dining
Menu presentation
Table bussing
Dining area maintenance
Accurate money handling
Basic math
Time management
Guest relations management
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Chine Buffet
Cleaning
State Collage
Carside
Applebees
2025 - 2025
Cashier
Gas Station on High St
2021 - 2022
Caretaker
Stella Home Care
2023 - 2026
Housekeeping
Hilton Hotel & Resorts
2022 - 2022
GED -
Penn State