ALEXANDER HEIN HEIN
Cynthiana,Kentucky
Summary
Enrolled student currently studying and looking for an internship opportunity to gain experience. Highly motivated and eager to learn new skills and techniques to expand knowledge and contribute to the success of the organization. Expert in Microsoft Office and other software applications to increase productivity. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvement Center
03.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
LANDSCAPER
L&L Landscaping
05.2022 - 08.2022
- Shoveled, spread, and leveled soil, gravel, and stones
- Demonstrated excellent communication skills when interacting with clients, colleagues and supervisors
- Planted trees, bushes, and flowers to beautify grounds
- Operated a variety of equipment including mowers, tractors, edgers, blowers, trimmers, hedge clippers, aerators and sprayers
- Applied mulch and other organic materials to support garden and landscape growth
CLASS LEADER
Southside Elementary
05.2021 - 07.2021
- Developed strong organizational and communication skills while assisting in the planning of summer school activities
- Adhered to established safety protocols at all times to ensure the well-being of students and staff members alike
- Enforced rules and regulations while monitoring student behavior during class time
MAINTENANCE CREW
Harrison County Schools
05.2020 - 08.2020
- Cleaned, lubricated, adjusted, calibrated machinery per manufacturer's guidelines
- Performed preventative maintenance on a variety of machines and systems
- Replaced broken or malfunctioning parts in accordance with manufacturer's specifications
- Reviewed schematics diagrams for troubleshooting complex issues
Education
Bachelor of Science (B.S.) - Information Technology
University of the Cumberlands
05.2025
High School Diploma - undefined
Harrison County High School
05.2021
Skills
- Project Management
- Work Site Cleaning and Organization
- Adaptable and Flexible
- Project Presentations
- Responsible and Punctual
- Project Deadlines
- Customer service
- Team collaboration
- Product knowledge
Timeline
Customer Service Associate
Lowes Home Improvement Center
03.2024 - Current
LANDSCAPER
L&L Landscaping
05.2022 - 08.2022
CLASS LEADER
Southside Elementary
05.2021 - 07.2021
MAINTENANCE CREW
Harrison County Schools
05.2020 - 08.2020
High School Diploma - undefined
Harrison County High School
Bachelor of Science (B.S.) - Information Technology
University of the Cumberlands
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