Alexander Henschen
Jacksonville,NC
Summary
Dedicated professional with strong coordination and customer service skills. Experienced in managing staffing schedules and resolving client inquiries to enhance operational efficiency.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Assistant Manager
WorkSteer Staffing
New Bern, North Carolina
09.2024 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated staffing schedules to align workforce availability with client needs.
- Assisted in onboarding and training new employees for various positions.
- Trained new staff on company policies and effective sales techniques.
- Facilitated communication between candidates and hiring managers to streamline the placement process.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated promotional events to maximize brand visibility and customer engagement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Compiled reports on sales trends, inventory levels, and financial data to inform management decisions.
- Supported management in resolving customer issues and maintaining positive relationships.
Motor Transport Operator
U.S. Marine Corps
Jacksonville, North Carolina
09.2020 - 09.2024
- Coordinated transportation logistics to ensure timely personnel and cargo movements.
- Operated military vehicles in diverse terrains and conditions.
- Managed vehicle loading and unloading operations, enhancing mission efficiency.
- Conducted routine inspections and maintenance on transport equipment.
- Performed pre-trip inspections on assigned vehicles to ensure they met safety requirements.
- Maintained accurate records of vehicle usage and maintenance schedules.
- Diagnosed mechanical issues using specialized diagnostic equipment and tools.
- Drove defensively at all times in order to avoid potential hazards on the road.
- Trained junior Marines on repair techniques and safety protocols, fostering skill development.
Education
High School Diploma -
East Noble High School
Kendallville, IN08-2020
Skills
- Customer service
- Employee training
- Payroll administration
- Staff scheduling
- Data analysis
- Logistics coordination
- Transportation logistics
- Vehicle operation
- Safety inspections
- Equipment maintenance
- Verbal communication
Certification
Hazmat
Accomplishments
National Defense Service Medal
Affiliations
Coach multiple Softball team
Timeline
Assistant Manager
WorkSteer Staffing
09.2024 - Current
Motor Transport Operator
U.S. Marine Corps
09.2020 - 09.2024
High School Diploma -
East Noble High School