Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Roche

Summary

Experienced Validation Technician with a strong background in conducting and documenting equipment and process validation activities. Skilled in executing tests, and analyzing data. Detail-oriented and organized with a proven track record of delivering accurate and timely validation reports. Seeking to leverage my expertise to contribute to a dynamic team in a challenging technical environment.

Overview

5
5
years of professional experience

Work History

Cafe Ambassador

Capital One
09.2024 - Current
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Developed strong communication and organizational skills through working on group projects.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Trained new personnel regarding company operations, policies and services.
  • Educated customers on online banking and mobile banking applications.

Validation Technician

Solidigm Technology
08.2021 - 12.2023
  • Built and configured testing platforms using technical documentation.
  • Drafted technical documentation on the best known configuration for validation on AMD and Intel Reference Validation Platforms.
  • Diagnosed and troubleshot hardware issues on testing platforms.
  • Executed validation Testing on client SSDs.
  • Managed High Value Inventory equipment and Intellectual Property.
  • Performed inventory audits, purchasing and shipping/receiving services using ServiceNow and ELM
  • Planned and implemented upgrades to system hardware and software.
  • Led and supervised inventory team, conducting training and setting appropriate schedules.

Inventory Technician

Kelly Services
03.2020 - 08.2021
  • Managed High Value Inventory equipment and Intellectual Property. Performed inventory audits, purchasing and shipping/receiving services.
  • Built and configured testing platforms using technical documentation.
  • Organized testing equipment in a testing environment.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Analyzed inventory data to identify and address stock discrepancies.

Education

High School -

New Technology High School
Napa, CA
06.2008

Skills

  • Jira
  • Confluence
  • Inventory Management
  • Microsoft Applications
  • Software validation
  • Hardware and software configuration

Timeline

Cafe Ambassador

Capital One
09.2024 - Current

Validation Technician

Solidigm Technology
08.2021 - 12.2023

Inventory Technician

Kelly Services
03.2020 - 08.2021

High School -

New Technology High School

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