Alexander Hernandez Martinez
Holiday
Summary
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Known for reliability and excellent customer service, consistently delivering results.
Dynamic sales professional with a proven track record in sales leadership and small business operations. Expert in relationship building and performance improvement, driving customer satisfaction and repeat business. Adept at developing training programs and implementing data-driven strategies, resulting in enhanced team performance and operational efficiency.
Overview
17
17
years of professional experience
Work History
Owner
Reliable Performance Motors Inc
Largo, FL
10.2020 - Current
- Manage day-to-day business operations.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Manage financial aspects of the business, including budgeting and financial reporting.
- Implement marketing strategies to increase brand awareness and attract new customers.
- Negotiate with suppliers for better pricing and terms, reducing overall costs for the business.
- Establish foundational processes for business operations.
- Evaluate industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigate challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitor market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensure regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Driver
Uber/Lyft
Tampa, FL
04.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved and maintained Diamond Driver Satus by being a safe driver based on GPS tracking of my speed, acceleration, braking , etc...
- Over 6,000 trips completed with an average rating of 4.9 stars out of 5.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Improved fuel efficiency by implementing strategic driving routes and practices.
Sales Performance Manager
Red Ventures
Fort Mill, SC
06.2009 - 03.2020
- Analyzed sales performance metrics to identify improvement opportunities and optimize strategies.
- Developed training programs for sales teams to enhance product knowledge and performance.
- Collaborated with cross-functional teams to align sales initiatives with overall business objectives.
- Implemented data-driven decision-making processes to improve forecasting accuracy and resource allocation.
- Mentored junior staff on best practices in sales strategy development and execution.
- Spearheaded process improvements, resulting in increased efficiency within the sales operations framework.
- Led quarterly reviews of sales performance, providing actionable insights to drive continuous improvement efforts.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
High School Diploma -
Centro Educativo Superior Vocacional
Cupey, PR05.2001
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff management
- Staff hiring
- Sales leadership
- Sales management
- Sales strategy development
- Desktops, laptops, and mobile devices
- Performance improvement
- Employee motivation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner
Reliable Performance Motors Inc
10.2020 - Current
Driver
Uber/Lyft
04.2020 - Current
Sales Performance Manager
Red Ventures
06.2009 - 03.2020
High School Diploma -
Centro Educativo Superior Vocacional