Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Alexander Higgins

Overview

7
7
years of professional experience

Work History

Sales Associate

Live Nation, TicketMaster
11.2022 - Current
  • Monitor financial reports through Excel to ensure client sales and corporate finances align
  • Track total payments received during sales period to ensure accurate reconciliation with sales data exceeding tens of thousands of dollars
  • Prepare necessary documentation for customers to implement customized Live Nation plans based on client selection
  • Responsible for the sales stations of 10 team members. Actively ensuring inventory available for sale accurately matched the Ticketmaster listings

Assistant Manager

Planet Fitness
06.2023 - Current
  • Handled Customer inquiries and concerns effectively, resolving issues within 24 hours on average, resulting in a 10% increase in customer retention rates
  • Created and managed weekly work schedules for a team of 20 members using Microsoft excel
  • Supervised team members to maintain corporate standards of cleanliness and customer service, resulting in a 20% increase in customer satisfaction rates
  • Delivered consistent and exceptional experience to members, guests and fellow team members

Assistant Manager

Sabatos prime meats
01.2018 - 05.2023
  • Fulfilling Store orders while working with multiple different distribution companies across New Jersey to maintain inventory, quality, and freshness
  • Recognized as a top salesperson, contributing to 25% of total store sales
  • Maintaining a healthy relationship with the customer to ensure future business
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.


Education

Associate of Science - Business Administration

Brookdale Community College
Lincroft, NJ
10.2024

Skills

  • Communication
  • Management
  • Sales
  • Customer service
  • Customer Relations
  • Workload Management

Community Service

Collaborated with the Rally cap sports program as a part of their volunteer group, providing recreational sports specifically designed for children and young adults with special needs. Utilizing people management skills to ensure team collaboration.

Timeline

Assistant Manager

Planet Fitness
06.2023 - Current

Sales Associate

Live Nation, TicketMaster
11.2022 - Current

Assistant Manager

Sabatos prime meats
01.2018 - 05.2023

Associate of Science - Business Administration

Brookdale Community College

Similar Profiles

CREATE PROFILE
Alexander Higgins