Alexander Ho
Sugar Land,TX
Summary
Driven and adaptable professional with a track record of enhancing team performance and customer satisfaction at Reel Seafood & Bar. Excelled in complex problem-solving and time management, significantly improving service delivery. Demonstrated exceptional leadership and attention to detail, cross-training employees for increased agility. Skilled in both team leadership and maintaining rigorous housekeeping standards.
Overview
6
6
years of professional experience
Work History
Manager
Reel Seafood & Bar
02.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Warehouse Worker
Tennis Express
07.2018 - 01.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Bachelor of Science - Integrated Studies
University of Houston
Houston, TX05.2026
High School Diploma -
I. H. Kempner High School
Sugar Land06.2018
Skills
- Complex Problem-Solving
- Time Management
- Attention to Detail
- Adaptability and Flexibility
- Team Leadership
Timeline
Manager
Reel Seafood & Bar
02.2023 - Current
Warehouse Worker
Tennis Express
07.2018 - 01.2019
Bachelor of Science - Integrated Studies
University of Houston
High School Diploma -
I. H. Kempner High School