Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Johnson

Saint Charles,MO

Summary

Results-oriented Membership Clerk with proven expertise in managing member accounts and processing applications. Demonstrated ability to enhance customer satisfaction and retention through effective issue resolution and follow-up. Strong administrative skills complemented by proficiency in data entry and a capacity to thrive in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Membership Clerk

Costco
St Peter, MO
10.2022 - Current
  • Processed member sign-ups, renewals, and card additions efficiently.
  • Instructed members on membership, warehouse, and credit programs.
  • Assisted members with inquiries regarding item availability.
  • Issued replacement and temporary cards while providing exceptional member service.
  • Handled membership and merchandise returns for cash or credit efficiently.
  • Documented customer adjustments and processed returns using cash register.
  • Engaged with current and potential members to boost sign-ups and sales.
  • Participated in local community events to enhance relations and promote services.

Assistant Manager

Pizza Hut
O'fallon, MO
08.2020 - 10.2022
  • Oversaw daily restaurant operations, maintaining high food quality and exceptional customer service.
  • Managed and trained team members to cultivate a positive work environment.
  • Handled customer inquiries and complaints professionally to enhance satisfaction.
  • Ensured compliance with health and safety regulations, including sanitation and food handling practices.
  • Assisted in inventory management and supply ordering to maintain stock levels.
  • Prepared and managed staff schedules for optimal coverage during shifts.
  • Monitored financial performance to support achievement of sales targets.

Education

High School Diploma -

Francis Howell Central High School
5199 State Rte N, Cottleville, MO 63304
06-2022

Skills

  • Membership processing and customer service
  • Cash handling and POS systems
  • Inventory management and sales promotion
  • Conflict resolution
  • Problem solving
  • Multitasking skills

Timeline

Membership Clerk

Costco
10.2022 - Current

Assistant Manager

Pizza Hut
08.2020 - 10.2022

High School Diploma -

Francis Howell Central High School

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